Front Desk Receptionist Fort Lauderdale High School
Fort Lauderdale, FL
08.2003 - 06.2010
Greeted customers warmly and made them feel welcome.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Assisted with scheduling appointments for clients and visitors.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Performed data entry into computer systems to maintain accurate records of customer information.
Provided administrative support such as filing documents, photocopying and scanning materials.
Monitored visitor access control systems including issuing identification badges when necessary.
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