Summary
Overview
Work History
Education
Timeline
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Mary Arnold

Gambrills,United States

Summary

Experienced USTA League Captain with strong marketing and administrative background seeking a position as an Area League Manager with the USTA Mid-Atlantic Foundation. Hoping to take my 10+ years experience recruiting players and captaining over 40 USTA teams to the next level in a more challenging position that allows me to continue to build involvement in the sport of tennis. I bring a diverse professional background combining strong administrative skills and marketing expertise, shaped by past roles at a fast-paced technology company like Microsoft, as well as in customer service-focused positions as a Real Estate Agent and AirBnB Host. My strengths lie in written and verbal communication, organization, and strategic problem-solving. Goal is to continue to put these strengths as well as my ability to establish strong personal relationships to good use in an exciting organization such as the USTA.

Overview

27
27
years of professional experience

Work History

AirBnB Host and Manager

Self-Employed
01.2005 - Current
  • Used social media and short-term rental platforms to market properties.
  • Created rental contract and all customer correspondence templates as well as a Home Information Binder.
  • Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions, always maintaining professional demeanor. Consistent 5 star ratings from guests on all rental platforms.

Real Estate Salesperson

Trademark Realty And Long & Foster
01.2002 - 01.2025
  • Communicated with clients to understand property needs and preferences.
  • Wrote listings detailing and professionally highlighting property features to increase sales.
  • Built lasting relationships with clients, lenders, inspectors and other parties to a transaction by demonstrating integrity, honesty, and professionalism.
  • Utilized cutting-edge technologies such as virtual tours and online marketing tools to provide an enhanced experience for both buyers and sellers.
  • Maximized exposure for properties through marketing initiatives such as direct mail campaigns, digital advertising, and print materials.

Marketing Representative

Microsoft Corporation
03.2002 - 04.2008
  • Collaborated with various teams to create cohesive marketing strategies.
  • Developed marketing materials for product launches, resulting in increased consumer interest and sales growth.
  • Managed budget for marketing initiatives, carefully keeping spending within allocated limits.
  • Represented Microsoft working at industry events and trade shows to promote our brand and build relationships with potential customers.
  • Negotiated with vendors and service providers for cost-effective marketing solutions.

Executive Assistant to the General Manager

Microsoft Corporation
11.1998 - 03.2002
  • Worked in extremely fast paced environment at Microsoft Corporation for 9 years during a period of rapid growth in the tech industry.
  • Proficient in all Microsoft applications including Word, Excel and PowerPoint, as well as Google Sheets, Google Docs and Google Drive.

Education

Bachelor of Science - Economics

St. Mary's College of Maryland
St. Mary's City, Maryland

Timeline

AirBnB Host and Manager

Self-Employed
01.2005 - Current

Marketing Representative

Microsoft Corporation
03.2002 - 04.2008

Real Estate Salesperson

Trademark Realty And Long & Foster
01.2002 - 01.2025

Executive Assistant to the General Manager

Microsoft Corporation
11.1998 - 03.2002

Bachelor of Science - Economics

St. Mary's College of Maryland