Mary Arroyo
Manchester,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Toddler Teacher
The Learning Center
09.2022 - 07.2024
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
- Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Collaborated with parents to establish consistent routines and maintain open communication channels for optimal child support.
Phlebotomy Technician
Hartford Hospital
12.2023 - 05.2024
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Phlebotomy Technician
ECHN Health Network - Phlebotomy Intern • CT
09.2023 - 12.2023
- Verifies patient’s identification and explain sampling procedures to patients
- Obtained blood specimen by performing venipuncture and finger sticks and collect non blood specimen such as urine , sputum , and throat swabs for laboratory testing
- Correctly labeling specimens
- Following department procedures
- Observing isolation procedures
- Also have 100+ sticks
Phlebotomist Technician
Village MD
New Britain , CT
07.2024 - Current
- Performing veinpuncture, hand sticks, heel sticks.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Conducted venipuncture and other CT procedures.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Doing 100 plus patients per day
Education
High School Diploma -
Manchester High School
Manchester, CTCertification Phlebotomy Technician - Phlebotomist
Manchester Community College
Manchester, CT12.2023
Skills
- Communication Skills
- Leadership
- Time management
- Checking patients in and out
- Epic experience
- Problem Solving
- Teamwork
- Customer service
- Venipuncture experience
- Medical Terminology
- Patient Care
- Hospital Experience
- Specimen collection/ Processing
Certification
CPR Certified , First Aid Certified , Phlebotomist Certification.
Timeline
Phlebotomist Technician
Village MD
07.2024 - Current
Phlebotomy Technician
Hartford Hospital
12.2023 - 05.2024
Phlebotomy Technician
ECHN Health Network - Phlebotomy Intern • CT
09.2023 - 12.2023
Toddler Teacher
The Learning Center
09.2022 - 07.2024
High School Diploma -
Manchester High School
Certification Phlebotomy Technician - Phlebotomist
Manchester Community College
CPR Certified , First Aid Certified , Phlebotomist Certification.
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