Mary Babcock
Toledo
Summary
Dynamic professional with over 5 years of diverse experience in administrative and operational roles, excelling in enhancing communication and efficiency within various environments. Proven expertise in project management and effective team collaboration, driving productivity and fostering positive workplace culture. Committed to delivering high-quality support and solutions, ensuring operational excellence. A strategic thinker with strong interpersonal skills, dedicated to achieving team goals and enhancing overall performance.
Overview
6
6
years of professional experience
Work History
Secretary II
The University of Toledo School of Nursing
07.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when needed
- Facilitated effective administrative operations, enhancing communication within the School of Nursing
- Provided clerical support to the Chief Nurse Administrator, including but not limited to calendar management, scheduling meetings, managing p-card transactions, and document editing
- Adapted to changing task list and workload needs to assure the highest quality output
- Effectively worked in a team to foster a collaborative and efficient work environment
Staffing Coordinator
The University of Toledo Medical Center
10.2023 - 07.2024
- Coordinated with lead nurses for 13 in patient hospital units to ensure each unit had adequate staffing to maintain safe nursing ratios
- Conducted a thorough analysis of staffing needs and created a staffing plan to ensure every unit adheres to quarterly budgets
- Helped to ensure accurate payroll for organization with 100+ employees
Studio Director
The Imagination Press
01.2023 - 08.2023
- Analyzed store performance data to identify areas of improvement and develop strategies to increase efficiency
- Developed and maintained strong relationships with customers to ensure repeat business
- Trained and developed a team of 5 employees, resulting in increased job satisfaction and morale
- Developed training and operational guidelines for customer service, day to day store operations, and specialty machinery
Assistant Store Manager
Buff City Soap
05.2020 - 01.2023
- Created successful shift plans, adjusting team member line-up to achieve shift efficiency.
- Fostered collaboration among team members using strong communication and prompt conflict resolution.
- Oversaw shift operations to create quality products that met company standards.
- Cultivated and maintained work culture through team building and positive interactions.
- Coached team members, delivering candid feedback on expectations and performance.
Line Cook
Granite City Food & Brewery
10.2019 - 03.2020
- Maintained knowledge of menu items and ingredients to meet customer requests and dietary restrictions.
- Trained newly hired line workers regarding store recipes and policies.
- Consulted with supervisory staff to plan menus, taking into consideration factors such as costs and special event needs.
Education
Bachelor of Arts - Psychology
Ohio University
Athens, OH12-2018
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Microsoft Office
- Project Management
Timeline
Secretary II
The University of Toledo School of Nursing
07.2024 - Current
Staffing Coordinator
The University of Toledo Medical Center
10.2023 - 07.2024
Studio Director
The Imagination Press
01.2023 - 08.2023
Assistant Store Manager
Buff City Soap
05.2020 - 01.2023
Line Cook
Granite City Food & Brewery
10.2019 - 03.2020
Bachelor of Arts - Psychology
Ohio University
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