Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Bailey

Springdale,AR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

25
25
years of professional experience

Work History

Billing Clerk

Fayetteville Garage Door Co
01.2016 - 05.2025
  • Executed billing tasks and recorded information in company databases.
  • Verified accuracy of billing data and corrected discrepancies.
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Monitored outstanding invoices and performed collections duties.
  • Managed invoicing and payment processing operations.
  • Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.
  • Adapted quickly to changes in company policies or procedures, maintaining consistent performance levels during periods of transition.
  • Entered and maintained billing information in company internal databases for accessibility.
  • Assisted in transitioning to new billing system, ensuring seamless changeover with minimal disruptions.
  • Collaborated with sales team to ensure billing accuracy and customer satisfaction.
  • Responded to customer concerns and questions on daily basis.

Adminstrative Assistant

EZ Mart Stores
03.2000 - 05.2015
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Compiled weekly reports, logs, and records of area zone stores for corporate office.

Education

High School Diploma -

Siloam Springs High School
Siloam Springs, AR

Skills

  • Data entry proficiency
  • Customer service
  • Invoice processing
  • Accuracy and precision
  • QuickBooks proficiency
  • Spreadsheet management
  • Collections duties
  • Deadline oriented
  • Records research
  • Professionalism and ethics
  • Collections processing
  • Quickbooks
  • Billing and invoicing
  • Customer relations
  • Job billing
  • Decision-making
  • Administrative support
  • 10-key data entry
  • Itemized statement preparation
  • Customer account management
  • Financial transactions
  • Customer service support
  • Discrepancy resolution

Timeline

Billing Clerk

Fayetteville Garage Door Co
01.2016 - 05.2025

Adminstrative Assistant

EZ Mart Stores
03.2000 - 05.2015

High School Diploma -

Siloam Springs High School