Mary Bakkum
La Crosse,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
37
37
years of professional experience
Work History
Guest Advocate
Target
10.2022 - Current
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Delivered prompt service to prioritize customer needs.
- Promptly responded to inquiries and requests from prospective customers.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Investigated and resolved customer inquiries and complaints quickly.
Direct Care Worker
REM-WI
06.2012 - 06.2013
- Transported clients to and from medical appointments with safety and efficiency.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Completed regular check-ins and progress report for each client.
- Provided compassionate and patient-focused care to cultivate well-being.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
Direct Care Worker
REM-MN
06.2011 - 06.2012
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Completed regular check-ins and progress report for each client.
- Provided compassionate and patient-focused care to cultivate well-being.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
- Monitored clients' overall health and well-being and noted significant changes.
LPN
South Grove Lodge Senior Living
07.2010 - 06.2011
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Comforted and counseled patients and families throughout care process.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Developed and implemented individualized patient care plans.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Increased nursing team cohesiveness through active participation in staff meetings and open communication with colleagues.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Administered medications and injections to patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored patient health conditions to report changes to assigned physician.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Obtained patient vital signs and input/output measurements from inpatients.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
LPN
Grand Meadow Care Center
08.2000 - 08.2008
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Coordinated patient transfers to other facilities.
- Assisted in the management of chronic health conditions by providing education, support, and follow-up care.
- Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
- Comforted and counseled patients and families throughout care process.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Supported the delivery of evidence-based interventions by staying current on best practices in the field of nursing.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Developed and implemented individualized patient care plans.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Increased nursing team cohesiveness through active participation in staff meetings and open communication with colleagues.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Administered medications and injections to patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients complete bathing, dressing and eating.
- Monitored patient health conditions to report changes to assigned physician.
- Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Obtained patient vital signs and input/output measurements from inpatients.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Evaluated patient histories, complaints, and current symptoms.
- Reviewed patient history to verify conditions and current medications.
- Provided patient education on health care issues and prescribed medications.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Cared for wounds, provided treatments, and assisted with procedures.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Assisted with admissions, appointments, transfers, and discharges.
LPN
Sacred Heart Care Center
10.1995 - 10.1998
- Developed and implemented individualized patient care plans.
- Increased nursing team cohesiveness through active participation in staff meetings and open communication with colleagues.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Evaluated patient histories, complaints, and current symptoms.
- Conducted thorough patient assessments to identify medical needs and develop appropriate treatment plans.
- Assisted with admissions, appointments, transfers, and discharges.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
CNA to LPN
St. Joseph Nursing Home
07.1987 - 06.1994
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
No Degree - Nursing
Riverland Community College
Austin, MNPractical Nursing - Nursing
Minnesota State College-Southeast Technical
Winona, MN08.1993
Affiliations
- Member of Ruth Chapter #23 Order of the Eastern Star
Timeline
Guest Advocate
Target
10.2022 - Current
Direct Care Worker
REM-WI
06.2012 - 06.2013
Direct Care Worker
REM-MN
06.2011 - 06.2012
LPN
South Grove Lodge Senior Living
07.2010 - 06.2011
LPN
Grand Meadow Care Center
08.2000 - 08.2008
LPN
Sacred Heart Care Center
10.1995 - 10.1998
CNA to LPN
St. Joseph Nursing Home
07.1987 - 06.1994
No Degree - Nursing
Riverland Community College
Practical Nursing - Nursing
Minnesota State College-Southeast Technical