Summary
Overview
Work History
Education
Skills
Timeline
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Mary Barela

Farmington,NM

Summary

Dynamic Optometric Technician and Billing Department Supervisor at Skyview Eyecare, skilled in patient care and insurance processing. Enhanced clinic efficiency through effective appointment scheduling and team training. Proven ability to conduct comprehensive visual acuity and glaucoma screenings, ensuring optimal patient outcomes and satisfaction. Committed to promoting healthy vision and exceptional customer service.

Overview

10
10
years of professional experience

Work History

Optometric Technician/Billing Department Supervisor

Skyview Eyecare
Farmington, NM
12.2014 - 01.2025
  • Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
  • Filed paperwork in accordance with HIPAA regulations and office protocols.
  • Prepared invoices for services rendered and collected payments from patients.
  • Facilitated the ordering and dispensing of eyeglasses and contact lenses, ensuring timely delivery to patients.
  • Coordinated referrals to ophthalmologists for patients requiring further medical treatment.
  • Helped fit contact lenses on customers per doctor's instructions.
  • Administered and interpreted tests for glaucoma screening and retinal health.
  • Ensured that all medical equipment was functioning properly before use.
  • Conducted tonometry or tonography tests to measure intraocular pressure.
  • Processed insurance claims, verifying coverage and explaining benefits to patients.
  • Maintained a clean work environment by sterilizing instruments after each use.
  • Scheduled patient appointments, maximizing clinic efficiency and improving patient satisfaction.
  • Provided guidance to patients regarding the selection of frames, lenses, and other eyewear accessories based on their individual requirements.
  • Administered diagnostic tests such as ophthalmoscopy, tonometry, and pachymetry.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
  • Checked patient records for accuracy and updated them when necessary.
  • Educated patients on contact lens care, insertion, removal, and hygiene practices.
  • Cleaned and performed minor maintenance on examination equipment and glasses.
  • Managed patient follow-up care, scheduling routine examinations and monitoring ongoing treatments.
  • Conducted vision screenings using automated refraction technology.
  • Provided visual field testing to evaluate peripheral vision and detect abnormalities.
  • Trained new staff on optometric testing procedures and clinic protocols.
  • Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, and auto-refraction.
  • Utilized electronic health record systems for accurate and efficient patient data management.
  • Provided exceptional customer service by addressing patient concerns promptly and professionally.
  • Communicated with patients to obtain and document medical histories.
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
  • Greeted customers upon arrival in a professional manner while providing excellent customer service.
  • Performed administrative duties such as scheduling appointments and filing paperwork.
  • Assisted optometrists with patient eye exams, ensuring accurate diagnosis and optimal patient care.
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Calibrated and maintained optometric equipment, ensuring accuracy and reliability of test results.
  • Promoted healthy vision by counseling and educating patients.

Education

GED -

San Juan College
Farmington, NM
03-1997

Skills

  • Patient care
  • Electronic health records
  • Insurance processing
  • Payment collection
  • Customer service
  • Appointment scheduling
  • Visual acuity testing
  • Team training
  • Visual field testing
  • Time management
  • Insurance billing
  • Insurance preauthorization
  • Retinal photography
  • Tonometry testing
  • Contact lens fitting
  • Pre-testing procedures
  • Glaucoma screening
  • Patient recordkeeping
  • Chart preparation
  • Color vision testing
  • Paperwork management
  • Patient testing
  • Appointment setting
  • Teamwork and collaboration

Timeline

Optometric Technician/Billing Department Supervisor

Skyview Eyecare
12.2014 - 01.2025

GED -

San Juan College

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Mary Barela