Mary Barnes
Byram,Mississippi
Summary
Dynamic Office Manager with a proven track record at Porsche Jackson, excelling in customer service and office administration. Expert in maintaining confidentiality and resolving employee relations issues, while ensuring compliance in HR records.
Overview
12
12
years of professional experience
Work History
Office Manager
Porsche Jackson
06.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Human Resources Manager
Grace and Mercy Personal Care Service
08.2015 - 06.2023
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Title Clerk
Ritchey Automotive
06.2013 - 08.2015
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
Education
High School Diploma -
Brookhaven High School
Brookhaven, MS05-1981
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Payroll processing
- Human resources
- Employee training
Timeline
Office Manager
Porsche Jackson
06.2023 - Current
Human Resources Manager
Grace and Mercy Personal Care Service
08.2015 - 06.2023
Title Clerk
Ritchey Automotive
06.2013 - 08.2015
High School Diploma -
Brookhaven High School
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