Accomplished Full Charge Bookkeeper with a proven track record at Occupational Therapy Services, Inc, enhancing financial processes through meticulous account reconciliation and the adept use of QuickBooks. Renowned for superior attention to detail and creative problem-solving, achieving significant overhead cost reductions. Demonstrates exceptional organizational skills and ethical standards, ensuring accuracy and efficiency in payroll processing and financial decision-making.
Overview
10
10
years of professional experience
Work History
Full Charge Bookkeeper
Occupational Therapy Services, Inc
08.2023 - Current
Reconciled bank statements on monthly basis, identifying discrepancies and resolving issues promptly.
Served as main point of contact for all employee expense reimbursement requests, reviewing submissions for compliance with company policies before approving payments.
Ensured timely and accurate financial reporting for management decision-making purposes.
Managed payroll processing for employees, ensuring compliance with tax regulations and labor laws.
Implemented cost-saving measures across various departments through close examination of expenses, resulting in significant reductions in overhead costs.
Communicated regularly with clients regarding billing inquiries, resolving disputes fairly and maintaining strong professional relationships.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
Established QuickBooks accounting system to reflect accurate financial records.
Completed tax forms in compliance with legal regulations.
Developed and implemented procedures to improve accounting efficiency.
Seasonal Tax Specialist
Block Advisors
09.2022 - 12.2023
Maintained thorough and current understanding of applicable tax laws.
Managed tax submissions and made sure all information complied with regulations.
Reconciled and produced federal and state tax documents for customers .
Reviewed financial statements for accuracy and integrity.
Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Maintained complete records of client tax returns and supporting documentation in secured areas.
Bookkeeper - Temporary
Ola Collective LLC
05.2022 - 05.2022
Utilized QuickBooks accounting system to reflect accurate financial records.
Verified invoices and reviewed balances using QuickBooks to assess balance sheet for variances.
Verified and split payment transactions in QuickBooks to confirm taxable and non-taxable payment splits were properly in system according to payment systems records.
Applied knowledge of Microsoft Excel to accurately record data, calculate monthly totals and verify amounts matched in QuickBooks.
Assistant Childcare Provider
Little Red Schoolhouse
11.2020 - 04.2021
Maintained effective schedule balance between rest periods, active play and instruction.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Logged information regarding naps, feedings and any medications administered.
Consulted with families to discuss activities and behaviors of each child.
Cared for children ages 6 weeks to 5 years in nurturing and age-appropriate way.
Property Management Assistant
Red Shield Rentals
03.2018 - 03.2020
Minimized vacancy periods by collaborating with building owner and maintenance team to quickly fill vacant units.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Introduced prospective tenants to types of units available and performed tours of premises.
Developed correspondence letters, memos and emails.
Completed clerical tasks such as filing, copying and distributing mail.
Managed and collaborated with maintenance staff to ensure maintenance tickets were completed correctly in timely manner.
Cashier
Meijer
03.2018 - 10.2018
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Processed customer refunds and exchanges according to established guidelines.
Checked personal identification cards to verify legal age requirements during alcohol and tobacco sales.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Customer Service Representative
C3 Customer Contact Channels
09.2017 - 02.2018
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Adhered to all HIPPA standards to verify and protect customers identities.
Routinely managed high volumes of inbound calls from policyholders.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Updated account information to maintain customer records
Payroll Clerk & Team Manager
Billy Bobs Burgers
06.2014 - 02.2016
Verified timekeeping records and handled any discrepancies with employees.
Maintained employee privacy and protected payroll operations by keeping all information confidential.
Verified on-time submission of payroll taxes and within constraints of Internal Revenue Service.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and customer service.
Handled cash during transactions, as well as opening drawers and completing nightly deposits at closing in accordance with daily reports.
Maintained payroll information by calculating, collecting, and entering data.
Processed new hire documents, including garnishments from creditors or government agencies to meet legal requirements.
Education
Associate of Arts - Business Administration
Washtenaw Community College
Ann Arbor, MI
05.2026
Skills
Account Reconciliation
General Ledger Management
Superior Attention to Detail
Payroll Processing
Honest and Ethical
Cash Handling
Verbal and Written Communication
Creative Problem Solving
QuickBooks Desktop and Online
Organization and Time Management
Budgeting and Financial Decision Making
Timeline
Full Charge Bookkeeper
Occupational Therapy Services, Inc
08.2023 - Current
Seasonal Tax Specialist
Block Advisors
09.2022 - 12.2023
Bookkeeper - Temporary
Ola Collective LLC
05.2022 - 05.2022
Assistant Childcare Provider
Little Red Schoolhouse
11.2020 - 04.2021
Property Management Assistant
Red Shield Rentals
03.2018 - 03.2020
Cashier
Meijer
03.2018 - 10.2018
Customer Service Representative
C3 Customer Contact Channels
09.2017 - 02.2018
Payroll Clerk & Team Manager
Billy Bobs Burgers
06.2014 - 02.2016
Associate of Arts - Business Administration
Washtenaw Community College
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