Mary R. Benoit
Merrimack,NH
Summary
Demonstrated ability to produce results in a team environment or independently, utilizing a strong work ethic, self-motivation and commitment to excellence. Customer-focused with capacity to foster positive rapport often exceeding customer expectations. Ability to manage several projects simultaneously in a dynamic, fast-paced environment.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Site Coordinator
Nashua School District
01.2022 - Current
- Hire, train, supervise, evaluate and provide feedback, as needed, to staff at 4 locations.
- Create monthly menu in accordance with USDA regulations.
- Research food trends and alternative delivery methods to increase student & staff participation.
- Insure safety and health standards are in compliance with local, state and federal guidelines.
- Manage equipment purchase/installation, repair and maintenance.
- Prepares all food and supply orders at each location.
Food Services
City of Nashua
03.2010 - Current
- Responsible for the daily preparation and service of meals.
- Direct efforts of food service assistants.
- Received service awards on multiple occasions based on student feedback.
- Achieved the goal of building an harmonious relationship between school personnel and kitchen staff at Mt. Pleasant Elementary.
- Received letters from school staff thanking me for going above and beyond as well as strong praise from the Principal on my interactions with staff and students alike.
- Identified areas of non compliance in the kitchen and implemented appropriate changes.
Market Research Analyst
Fidelity Investments
08.1998 - 09.2002
- Managed agency relationships to ensure all communications were on time and within budget.
- Co-created and individually maintained department intranet site.
- Monitored, analyzed and reported on our competitors' outsourcing-related product and service-trends across product lines.
Plan Reporting & Reconciliation Manager
Fidelity Investments
12.1996 - 08.1998
- Worked with Unit Head to determine strategic direction, business plans, initiatives and success measures.
- Maintained detailed knowledge of the processing and reporting flows and related DOL and SEC regulations pertaining to all 401(k) transaction types.
- Actively managed staff utilization to ensure team was running effectively, meeting departmental performance standards and operating within the team-level budget.
- Analyzed and evaluated management and reconciliation reports and proactively communicated with Senior Management existing or potential problems, along with suggestions for corrective actions.
- Responsible for interviewing and hiring new employees.
- Delivered quarterly bonus and annual performance reviews to all associates.
Work Group Leader
Fidelity Investments
02.1996 - 12.1996
- Managed team and ensured that the required work was assigned, work levels were balanced, procedures were followed and work was completed timely and accurately.
- Acted as a technical expert regarding procedure, policy, training and system questions.
- Trained new associates on daily work responsibilities.
Associate Client Services Manager
Fidelity Investments
03.1995 - 02.1996
Sr. CSO Specialist
Fidelity Investments
09.1992 - 03.1995
Education
Bachelor of Arts - Communications, Business Management
Rhode Island College
Providence, RI05.1992
Skills
- Mentorship and training
- USDA regulation compliance
- Site operations planning
- Mosaic POS/BOH advanced competency
- Professional Standard Tracker Proficient
- Meal Viewer menu advanced competency
Certification
- Nutrition 101
- Serve Safe
Timeline
Site Coordinator
Nashua School District
01.2022 - Current
Food Services
City of Nashua
03.2010 - Current
Market Research Analyst
Fidelity Investments
08.1998 - 09.2002
Plan Reporting & Reconciliation Manager
Fidelity Investments
12.1996 - 08.1998
Work Group Leader
Fidelity Investments
02.1996 - 12.1996
Associate Client Services Manager
Fidelity Investments
03.1995 - 02.1996
Sr. CSO Specialist
Fidelity Investments
09.1992 - 03.1995
Bachelor of Arts - Communications, Business Management
Rhode Island College
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