Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

MARY-BETH HEISNER

FL

Summary

Dedicated employee with a passion for providing informed support to staff and students. Skilled in interpersonal communication to address unique queries within educational settings. Possess versatile skills in project management, problem-solving, and collaboration. Recognized for adaptability and a proactive approach in delivering effective solutions. A thorough team contributor with strong organizational capabilities, experienced in handling multiple projects simultaneously and effective at prioritizing tasks and meeting deadlines.

Overview

35
35
years of professional experience

Work History

Associate Director, Business Operations

University Of South FL
10.2023 - 06.2024

USF World – Tampa, FL

  • Supervise team of three personnel
  • Manage department's operational and fiscal activities to ensure USF policy compliance
  • Serve on USF World's Cabinet (invitation) as financial subject matter expert in providing operational guidance for success
  • Assist senior leadership in all aspects of fiscal and operational management
  • Coached department employees about USF Policy and Procedure with regards to purchasing and fund restriction
  • Collaborate with leaders to develop budget and monitor spending for their area, allowing independent financial decision making
  • Implement best practices for operations and spending
  • Implement Human Resources actions and provide guidance and mentor potential outcomes
  • Manage, oversee, supervise, and process human resource actions for department

Manager, Fiscal & Business Administration

University Of South FL
05.2019 - 10.2023
  • Company Overview: USF World (current) – Tampa, FL
  • Monitor and prepare remaining spend reports, projections, and statements for leaders
  • Advise senior leadership on matters requiring action e.g., spend rate, human resource reclassifications and hiring actions
  • Manage operational and fiscal activities with regard to process
  • Administer/approve human resource and fiscal transactions
  • Maximized performance by monitoring daily activities and mentoring up to three team members
  • Managed human resource actions, cross-trained employees to maximize team agility and performance
  • USF World (current) – Tampa, FL

Fiscal & Business Analyst

University Of South FL
08.2018 - 05.2019
  • Company Overview: USF World (current) – Tampa, FL
  • Develop budget forecasts (salary and operational) to show trends to leadership
  • Compile data to assist supervisor for 13.1 M annual budget submission
  • Monitor actual expenditures against budget to monitor remaining spending authority
  • Research accounting activity in Finance Mart and monitor and identify need for transfer or line creation
  • Ensure state compliance for spending within different funds
  • Establish and maintain independent accounting systems for reconciliation
  • Monitor revenue, cash flow, and accounts receivable for analysis for grant and auxiliary funds
  • USF World (current) – Tampa, FL

Administrative Specialist

University Of South FL
03.2017 - 08.2018
  • Company Overview: USF World (current) – Tampa, FL
  • Process and reconcile procurement and travel
  • Rewrite position information and create posts for staff, administrative, student, and temporary employees
  • Document interviews and request background checks, prepare job offers, initiate employment verifications, and complete onboard processes
  • Audit Human Resource leave and attendance
  • Maintain biweekly leave electronically
  • Process sick pool requests, Record FMLA in GEMs
  • Verify timesheet accuracy and check audit approval
  • Update payroll distributions for department
  • Ensure reasonable accommodation for ADA
  • USF World (current) – Tampa, FL

Accounting Specialist

University Of South FL
05.2016 - 03.2017
  • Additional duty added: Set up, maintained, and reconciled accounting records for USF Post Office
  • Audit and investigate USF permit returns and track daily account deposits
  • Process merchant charge backs, create correcting GL entry
  • Record and reconcile citation accounts receivable adjust journal entries
  • Analyze and input financial data in Access database
  • Review Parking & Transportation FLEX system against FAST and resolve accounts receivable discrepancy for 3.6 M citation annual revenue and payroll deduction permit sales
  • Serve as liaison to PATS Customer Service advising on accounting entries within FLEX system

Teller

Sunshine State Federal Savings & Loan
01.1996 - 02.1997
  • Performed withdrawals, deposits, selling cashier checks, cash advances, money orders
  • Daily balancing of daily transactions over two hundred checks daily
  • Liaising to convey financial information effectively to customers to effectively upsell accounts
  • Identified sales opportunities and referred customers to supervisor in financial services

Supervisor, Academic Computer Services

Tompkins Cortland Community College
08.1989 - 06.1995
  • Supervising up to twenty-five students during use of computer lab and classroom
  • Liaising and coordinating use of twenty classroom computers and equipment to faculty
  • Applied critical thinking skills to oversee and develop plans for student subordinates to accomplish tasks
  • Managing software inventory and downloads in classroom and lab to ensure consistent upgrades

Education

Bachelor of Science - Minor General Business Administration

University of South FL
Tampa, FL
05.2013

Associate of Applied Science - Computer Science

Tompkins Cortland Community College
Dryden, NY
05.1990

Associate of Science - Math/Science

Tompkins Cortland Community College
Dryden, NY
05.1989

Skills

    Business operations management

    Human resource management

    Collaborative teamwork

    Positive reinforcement in work relationships

    Conscientious employee with attention to detail

    Key relationship management

    Organization and prioritization

    Small group and individual assistance

    Reliable and dependable

Accomplishments

  • Rotary Exchange Student to Australia 1983-84
  • Walter Mclauren Award 1984 to 'girl with third highest average'
  • Graduated with highest honor with regents' diploma in high school.
  • Women in Technology Award 1989 to the woman with highest GPA
  • Award to highest computer science GPA of graduating class 1990.
  • Sunsational Teller 2001 for outstanding achievement going beyond duties.
  • Held multiple organizational offices as treasurer.
  • Outstanding Staff Award (USF)

Timeline

Associate Director, Business Operations

University Of South FL
10.2023 - 06.2024

Manager, Fiscal & Business Administration

University Of South FL
05.2019 - 10.2023

Fiscal & Business Analyst

University Of South FL
08.2018 - 05.2019

Administrative Specialist

University Of South FL
03.2017 - 08.2018

Accounting Specialist

University Of South FL
05.2016 - 03.2017

Teller

Sunshine State Federal Savings & Loan
01.1996 - 02.1997

Supervisor, Academic Computer Services

Tompkins Cortland Community College
08.1989 - 06.1995

Associate of Applied Science - Computer Science

Tompkins Cortland Community College

Associate of Science - Math/Science

Tompkins Cortland Community College

Bachelor of Science - Minor General Business Administration

University of South FL
MARY-BETH HEISNER