MARY-BETH HEISNER

In addition to manager duties below:

• Assisted leadership in managing fiscal and operational oversight and provide advice regarding those activities to promote USF World success.
• Serve on USF World's Cabinet (invitation) as financial subject matter expert for successful operational guidance.
• Allocate resources for department activities that comply with industry standards and government regulations.
• Implement best practices for spend and coach department employees in USF Policy and Procedure with regards to fund restriction.

• Develop budget forecasts (historical and analytical) and utilize data visualization techniques to present to leadership.
• Manage budget effectively to prioritize allocation on high-impact projects to optimize resource utilization.
• Mentor and recommend on financial and human resource action implementation approved by leadership
• Actively participate in team meetings to share knowledge, exchange ideas, address challenges, and collaborate.
• Develope high-quality documentation to support training efforts, helping employees fully understand new procedures.

Supervisory oversight three employees:

• Manage, oversee, process and approve payroll accuracy from certification through reconciliation ~5.1 M annually.
• Manage, oversee and process vendor payments for 110 purchase orders annually; Manage and oversee and approve procurement card transactions for 1288 E & G state fund transactions annually.
• Manage, oversee and process employee travel authorization and travel reporting for domestic and international travel; Volume 156.8k E & G funds for eighty-five travelers and 28.8% foreign travel.
• Manage, oversee and process human resource actions for 81 FTE from posting to hire, pay increases, evaluation management, onboarding tracking, background checks, maintaining profile, reclassification, promotion, special pay increases, etc
• Manage, oversee and process FMLA, leave accrual and audit, administration and transmission of scholarships.
• Manage, oversee, and process foundation transactions such as honorariums, scholarship administration, event funding, etc.
• Administer and/or approve human resources and fiscal transactions in FAST and GEMs to maximize team performance.

Monitor actual expenditures against budget to check remaining spending authority.

• Optimized business operations by designing and introducing efficient workflow processes
• Generated ad-hoc sheets and reports to evaluate specific business requirements.
• Research accounting activity in FAST/Finance Mart to request budget transfer.
• Establish and maintain independent accounting systems for accounts payable reconciliation.
• Monitor revenue, cash flow, accounts receivable for analysis for grant and auxiliary funds.

*Outstanding Staff Award

• Verify timesheet accuracy and audit and maintain biweekly leave.
• Process sick pool requests and record and audit FMLA
• Check remaining spend and update payroll distribution biweekly.
• Process and reconcile procurement and travel.
• Create postings for all potential new employees.
• Safeguard sensitive and confidential information through the proper handling and secure storage.
• Document interviews and request background checks, prepare job offers, start employment verifications, and monitor onboard processes.

• Review Parking & Transportation FLEX system against FAST and resolve accounts receivable discrepancy for 3.6 M citation annual revenue and payroll deduction parking permit sales.
• Serve as liaison to PATS Customer Service advising on accounting entries within FLEX system.
• Set up, maintained, and reconciled accounting records for USF Post Office
• Managed cash flow effectively by collecting, depositing and monitoring daily transactions reconciling bank accounts.
• Audit and investigate USF parking permit returns and track daily account deposits.
• Process merchant charge backs, create correcting GL entry.
• Analyze and input financial data in Access database.

Teller (January 1996 - February 1997)

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Processed customer transactions promptly, minimizing wait times.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Head Teller (February 1997 - February 2007)

• Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
• Prepared daily paperwork and balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Handled complex cash transactions, wire transfers, foreign currency exchanges with accuracy and efficiency.
• Ordered and disbursed cash accurately while maintaining security of cash drawers.
• Ordered cashier checks, money orders and various supplies.
• Identified sales opportunities and opened new accounts

*Sunsational Teller 2001 for outstanding achievement going beyond duties