MARY BISSONETTE
Robbinsdale,MN
Summary
Motivated and dependable retail professional with extensive leadership experience seeking to contribute to a dynamic retail or business environment. Passionate about creating positive customer experiences, supporting team success, and continuing to grow through education in business management.
Overview
13
13
years of professional experience
Work History
Sales Associate
Vera Bradley
03.2021 - 07.2021
- Provided personalized customer service and styling assistance in a fast-paced retail setting.
- Processed transactions accurately and efficiently while maintaining strong product knowledge.
- Assisted with merchandising, floor sets, and maintaining store presentation standards.
- Supported inventory management, restocking, and organization of product displays.
- Built strong relationships with customers to encourage repeat business and brand loyalty.
Sales Leader
Lane Bryant
12.2008 - 07.2020
- Support store leadership in achieving sales goals and maintaining Lane Bryant’s brand standards.
- Engage with customers to understand their needs and style preferences while promoting confidence and inclusivity.
- Coach and motivate associates to deliver exceptional service and meet performance goals.
- Manage freight receiving and processing to ensure merchandise is organized and available in a timely manner.
- Process customer online orders accurately and efficiently to maintain satisfaction and brand consistency.
- Assist with merchandising, visual displays, and maintaining an organized sales floor.
- Oversee daily operations and act as Manager-on-Duty when required.
- Contribute to a positive, team-driven environment that reflects Lane Bryant’s values of empowerment and community.
Education
High School Diploma -
North Kingstown High School
Skills
- Customer Service & Sales
- Leadership & Team Coaching
- Merchandising & Visual Presentation
- Inventory & Freight Management
- Time Management & Organization
- POS Systems & Online Order Processing
- Communication & Collaboration
- Problem Solving & Adaptability
Communication
- Experienced in providing exceptional customer service through active listening and product knowledge.
- Skilled at resolving customer concerns and ensuring satisfaction.
- Strong interpersonal communication with both customers and team members.
Leadership
- Trained and mentored new associates to meet performance goals and uphold brand standards.
- Supported management in achieving sales objectives and maintaining operational efficiency.
- Promoted teamwork and a positive work culture aligned with company values.
Timeline
Sales Associate
Vera Bradley
03.2021 - 07.2021
Sales Leader
Lane Bryant
12.2008 - 07.2020
High School Diploma -
North Kingstown High School