Mary Blue
Owens Cross Roads,AL
Summary
Dynamic professional with over 10 years of hands-on experience in quality customer support and mental health care, demonstrating a proven ability to identify root problems and implement effective, collaborative solutions. Expertise in crisis intervention, patient assessment, and the development of personalized care plans ensures a strong focus on customer satisfaction and therapeutic support. Currently serving as a behavioral technician at Wellstone Emergency Services while also engaging as a homeschool parent and neighborhood tutor, showcasing adaptability and commitment to community well-being. Actively seeking opportunities to leverage leadership skills and enhance quality management in the Huntsville, Alabama area.
Overview
17
17
years of professional experience
Work History
Mental Health Tech
Well Stone Emergency Services
06.2024 - Current
- Avatar Live
- Relias Training
- First Aid/CPR
- SAMA
- Microsoft
- Microsoft Teams
- Excell
- Weekly Goals
- Client Well-being
- Client Safety
- HIPPA
- Address Complaints
- Vitals check
- Charting
- Third Shift Schedule
Assistant Children's Program Director
Daystar Church
07.2022 - 06.2024
- Planning Center program
- Remote communication
- Weekly goals
- Direct Contact with volunteers
- Scheduling
- Train new volunteers
- First Aid/CPR
- Address complaints
- Equip volunteers to succeed
- Vision Casting
- Counsel parents and students
- Budget
Childcare assistant lead
24e Health Clubs
05.2018 - 12.2020
- Customer Support
- Work closely with gym management on health codes
- Work closely with customers to provide excellent care
- Assist in scheduling
- Train new employees
- Clean facilities according to regulations
- Address customer complaints quickly and efficiently
- Address employees in areas where they can improve
- Fill in when employees are unavailable
- Team Player
- First Aid/CPR
- Budget
Catering/Kitchen Prep
Kathleen's Catering
03.2018 - 08.2018
- Worked closely with management to fulfill customer orders promptly
- Cleaned according to health codes
- Worked with customers during catering events
- Prepared dishes for café hours
- Prepared food for catering venues
- Answered calls on occasion
Dental Office Receptionist/Insurance
Susan Ahmadiyar and Associates
11.2010 - 04.2014
- Worked closely with patients for scheduling appointments, basic billing, and insurance verification
- Answered phones, made outgoing calls to sister facilities, and worked with deliveries
- Handled escalated calls
- Filled in where needed when others were out
- Opened M-F and closed when needed
- Made money runs to the bank when needed
- Inventory and ordering
- Organized files and inventory
- HIPPA
- First Aid/CPR
Music Teacher/coordinator
- Taught music to children in a school setting
- Organized special events
- Worked closely with other team members to fulfill daily duties
- Wrote and organized performances for 20+ students and teachers
- Worked closely with other teachers to manage time between classes
- Organized the schedule
- First Aid/CPR
- Budget
Team Member
Chick-fil-A
01.2009 - 11.2009
- Fulfill customer orders promptly
- Opened restaurant M-F
- Prepared meals for catering events
- Worked closely with customers to address any complaints in person and over the phone
- Worked with management to help train new employees
- Made money runs to the bank
- Helped with inventory
- Issued refunds when necessary
- Served customers to the best of my ability
- Cleaned facilities according to health codes
- Worked efficiently in a fast-paced environment
- Morning Team Lead
- First Aid/CPR
Residence Assistant/Floor Leader
Pensacola Christian College
08.2008 - 08.2009
- Organized schedules for other RAs
- Front desk
- Answer phones
- Work closely with College Student Life to keep the residence hall safe and clean
- Enforced school dress code and strict policies
- Filled in as needed in other areas around campus when fellow employees were out due to illness
- Aid students/Counsel
- Trained incoming RAs
- First Aid/CPR
- Budget
Education
Bachelor's - Clinical Psychology
Colorado Christian University
Online08-2025
Some College (No Degree) - Nursing, Business
Pensacola Christian College
Pensacola, FLHigh School Diploma -
Courtland High School
Fredericksburg, VA01.2007
Skills
- Complex / Problem Solver
- Process Improvement
- Leader, Empower, Time management, Strong leadership, able learner
- Accountable, Dependable, Loyal, Integrity
- Work-Life Balance
- Compassionate, Empathetic, Attuned Communication, Intuitive
- Data Entry
- Team Collaboration
- Verbal and written communication
- Relationship building
- Lesson planning
- Adaptive teaching methods
Timeline
Mental Health Tech
Well Stone Emergency Services
06.2024 - Current
Assistant Children's Program Director
Daystar Church
07.2022 - 06.2024
Childcare assistant lead
24e Health Clubs
05.2018 - 12.2020
Catering/Kitchen Prep
Kathleen's Catering
03.2018 - 08.2018
Dental Office Receptionist/Insurance
Susan Ahmadiyar and Associates
11.2010 - 04.2014
Team Member
Chick-fil-A
01.2009 - 11.2009
Residence Assistant/Floor Leader
Pensacola Christian College
08.2008 - 08.2009
Music Teacher/coordinator
Bachelor's - Clinical Psychology
Colorado Christian University
Some College (No Degree) - Nursing, Business
Pensacola Christian College
High School Diploma -
Courtland High School
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