Job Search Status
Open to workDesired start date: Immediately
Open To Work
Mary Boucher
L
Aspen,CO
Work Preference
Summary
Dedicated flight attendant with 8 years' experience in safety and customer service. Proven track record managing in-flight operations, enhancing team dynamics, and exceeding service expectations.
Overview
1
1
Certificate
Work History
Flight Attendant
Skyways Airlines
4 2022 - 6 2025
- Served over 300 passengers weekly with 98% satisfaction
- Trained 20 new attendants, reducing onboarding time by 30%
- Managed in-flight sales, boosting revenue by 15%
Cabin Crew Member
Windy Skies Airways
3 2018 - 3 2022
- Resolved conflicts with 96% passenger satisfaction
- Assisted during emergencies, maintaining safety
- Upsold services, increasing sales by 10% annually
Airline Customer Service
Altitude Experiences
4 2016 - 2 2018
- Handled 50 inquiries daily, improving response time by 20%
- Coordinated special assistance for 100+ passengers monthly
- Maintained high customer satisfaction, 4.8/5 rating
Education
Master of Arts - Communication
University of Texas
Austin, TexasBachelor of Science - Hospitality Management
Texas State University
San Marcos, TexasSkills
- Passenger Service
- Safety Protocols
- Conflict Resolution
- In-flight Sales
- Team Leadership
- Time Management
- Cultural Awareness
- Emergency Response
Timeline
Master of Arts - Communication
University of Texas
Bachelor of Science - Hospitality Management
Texas State University
Flight Attendant
Skyways Airlines
4 2022 - 6 2025
Cabin Crew Member
Windy Skies Airways
3 2018 - 3 2022
Airline Customer Service
Altitude Experiences
4 2016 - 2 2018
Certification
- International Air Transport Certificate - IATA
- Customer Service Excellence - Service Quality Institute
Languages
Spanish
Beginner (A1)
French
Beginner (A1)
Mandarin
Beginner (A1)