Mary "Bowie" Mennel
Fairfax,VA
Summary
Detail-oriented college student transitioning from customer-facing management into remote data entry. Experienced in maintaining accurate records, organizing data, and handling administrative systems. Proficient with spreadsheets, online databases, and digital communication tools.
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Store Lead (Animal Care)
Petsmart, Vienna
01.2023 - 08.2024
- Managed detailed animal health logs (feeding, cleaning, medical checks), ensuring accuracy and consistency across multiple data sheets.
- Maintained inventory and sales records for pet supplies and livestock.
- Trained associates on accurate documentation and compliance standards.
- Regularly used internal POS and CRM systems to track and organize data.
- Answered product questions and assisted customers in selection and checkout.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
Receptionist
The Nail Bar, Fairfax
06.2022 - 08.2022
- Managed appointment scheduling data and daily client reports with precision.
- Processed payments and kept balanced transaction records.
- Communicated with technicians to coordinate workload and client flow.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
Associate
Angelika Film Center, Fairfax
08.2021 - 06.2022
- Operated POS systems with 100% transaction accuracy.
- Kept detailed records of daily sales and inventory adjustments.
- Balanced multiple digital and physical record-keeping systems under pressure.
Education
Bachelor of Communications - Business Communication
Northern Virginia Community College (NoVA)
Annandale, VA 03.2025 - Current
Bachelor of Communication Studies - Computer Science
Wheaton College
Norton, MA 08.2022 - 01.2025
Skills
- Data Entry & Accuracy
- Microsoft Excel & Google Sheets
- File Management & Digital Organization
- Time Management & Self-Discipline
- Typing: ~60 WPM
- CRM & POS Systems (Salesforce, Lightspeed, proprietary)
- Basic Formulas (SUM, AVERAGE, COUNTIF)
- English & American Sign Language
- Goal setting and achievement
- Sales strategies
- Resource allocation
Additional Info
- Available for part-time or full-time remote work.
- Quiet home workspace and consistent internet connection.
- Strong communication skills developed through 3+ years of client service.
Timeline
Bachelor of Communications - Business Communication
Northern Virginia Community College (NoVA)
03.2025 - Current
Assistant Store Lead (Animal Care)
Petsmart, Vienna
01.2023 - 08.2024
Bachelor of Communication Studies - Computer Science
Wheaton College
08.2022 - 01.2025
Receptionist
The Nail Bar, Fairfax
06.2022 - 08.2022
Associate
Angelika Film Center, Fairfax
08.2021 - 06.2022