Mary Brencher
Branford,CT
Summary
My background spans design to hospitality, showcasing unparalleled multitasking and customer service skills. My proactive approach and attention to detail have consistently elevated clients projects for ultimate satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Therapeutic Recreation Director
North Country Nursing and Rehabilitation
01.2023 - 02.2024
- Kept recreational activities within budget, while appealing to large number of people and offering some educational value.
- Communicated effectively with residents, staff and community members by actively listening, offering respect, and being positive.
- Enhanced patient well-being by creating and implementing personalized therapeutic recreation programs.
- Conducted ongoing assessments of facility amenities and equipment, ensuring safety standards were met at all times.
Self-employed
Designs by Mary
01.2005 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Minimized fabric waste by carefully planning cuts and utilizing leftover material for smaller projects or repairs when possible.
- Ensured accurate measurements were taken for each client''s project, resulting in well-fitting final products that required minimal adjustments.
- Drafted designs and patterns for original treatments.
- Organized and detail-oriented with a strong work ethic.
- Developed strong relationships with clients through excellent customer service skills and attention to detail in every project undertaken.
- Worked collaboratively with designers.
Waitress
Basta Restaurant
09.2008 - 01.2012
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Seamstress
MFM Interiors
01.2002 - 10.2005
- Created custom home furnishings for interior design company, to include window treatments, bedding, upholstery, and decorative pillows and cushions.
- Developed strong relationships with clients through excellent customer service skills and attention to detail in every project undertaken.
- Enhanced customer satisfaction by providing timely and precise sewing services.
- Measured and cut fabric for construction according to customer specifications.
- Helped designer with on-site installations.
- Maintained workroom inventory.
Education
Master of Science - Women's Studies
Southern Connecticut State University
New Haven, CT12-2015
Bachelor of Arts - English
University of New Hampshire
Durham, NH05-2000
Skills
- Client Assessments
- Exemplary communication skills
- Scheduling and calendaring
- Customer Service
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational Skills
Timeline
Therapeutic Recreation Director
North Country Nursing and Rehabilitation
01.2023 - 02.2024
Waitress
Basta Restaurant
09.2008 - 01.2012
Self-employed
Designs by Mary
01.2005 - 03.2020
Seamstress
MFM Interiors
01.2002 - 10.2005
Master of Science - Women's Studies
Southern Connecticut State University
Bachelor of Arts - English
University of New Hampshire
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