Mary Briggs
Antioch,IL
Summary
Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Decisive leader ready to leverage background in Program Management to expand organizational success. Results-oriented leader well-versed in spearheading new initiatives to support transformational strategies. Expert in networking, cross-functional communication, and process improvements.
Overview
15
15
years of professional experience
Work History
Senior Manager Fulfillment, 3PL Warehousing
Baxter
04.2023 - Current
- Directly Managed all US Fulfillment Warehousing 3PL contracts and relationships (~$180MM / annual)
- Implemented margin improvement projects resulting in ~$2MM 2023 cost savings
- Developed strategies to improve operational efficiency, reduce costs, and increase productivity.
- Managed a team of 5 employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Resolved internal and external customer inquiries and complaints requiring senior management-level escalation.
- Directed cross-functional teams in developing innovative solutions to complex problems.
- Partnered with marketing, sales and finance departments to achieve organizational goals.
Supply Chain Fulfillment Program Manager
Baxter Healthcare Corporation
11.2019 - 03.2023
- PMO for Project Evolution / Mt Carmel Global Logistic Center project
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Administered program compliance with requirements, schedules and budget.
- Liaison between AAKHI parent project and ISC US Fulfillment Project Evolution
- Evaluated the analysis and selection of builder/contractor for Mt Carmel lease/facility (including profit share agreement with net profit to Baxter $2.7MM)
- Led coordination of state and local Incentive negotiation and selection ($34MM over 12 years)
- Conferred with Real Estate/Legal/Govt Affairs/Supply Chain on Lease contract and execution ($50MM)
- Managed project budget of $11MM Capital Expense and $800K Operational Expense
- Facilitated the sale and negotiation of the Memphis facility with Corporate Real Estate, Legal, and Supply Chain (Net $8MM profit)
- Managed external client and business partner relationships
- Drove corporate strategy initiatives management across teams through accountability, communication and reporting
Business Transformation Office Manager IT
Baxter Healthcare Corporation
11.2016 - 10.2019
- Acted as Global MDM liaison with all Regional Master Data Management teams and IT partners to understand, identify root cause and solution and implement for reported JDE and Pega system defects
- Indirectly managed / dotted line reporting for Business System Analyst (2) and Support Staff (2)
- Created streamlined SharePoint defect/enhancement prioritization process
- Partnered with leadership to revise and implement operational mechanisms for increased communication and process efficiency
Global Service Project/Business Manager
Baxter Healthcare Corporation
04.2013 - 11.2016
- Directly managed a staff of 5 Sr Analysts
- Developed and implemented the organizational communication and change management strategy for the Global Service Platform (GSP) in the Global Services group
- Designed and executed Global Road Show meetings in every Region (LATAM, APAC, UCAN and EMEA) presenting strategy, change management, communication and implementation approaches to Senior Level stakeholders including multiple country leaders
- Managed stakeholders, across the globe, and at all levels of the organization
- Executed the communication and change management strategy and plans for system deployments in all global regions (LATAM, APAC, UCAN, and EMEA) using standardized organizational change management approach
Commercial Business Operations Manager
Baxter Healthcare Corporation
01.2009 - 03.2013
- Completed design, development, and testing of the BAM/DCB/PCN System global model for implementation in Canada and Australia/NZ (2010) and the US (2012)
- Acted as Business liaison to the Canadian Business Operations group for the development and implementation of a new Channel Operations group for ERP Go Live
- Collaborated with various cross functional groups including IT, Finance, Order Management and Audit, to ensure successful system implementation for each country Go Live.
Education
Change Management Certification, ADKAR Model -
Prosci
Denver, COParalegal Certificate -
CARTHAGE COLLEGE
Associate of Arts - Liberal Studies
COLLEGE OF LAKE COUNTY
Bachelor of Arts - Legal Studies
DEPAUL UNIVERSITY
Chicago, ILSkills
- Program leadership
- Partnership Development
- Talent Development
- Strategic Planning
- Influencing and negotiating
- Operations Management
- Cross-functional collaboration
- Issue and conflict resolution
- Financial management
- Organizational skills
Timeline
Senior Manager Fulfillment, 3PL Warehousing
Baxter
04.2023 - Current
Supply Chain Fulfillment Program Manager
Baxter Healthcare Corporation
11.2019 - 03.2023
Business Transformation Office Manager IT
Baxter Healthcare Corporation
11.2016 - 10.2019
Global Service Project/Business Manager
Baxter Healthcare Corporation
04.2013 - 11.2016
Commercial Business Operations Manager
Baxter Healthcare Corporation
01.2009 - 03.2013
Change Management Certification, ADKAR Model -
Prosci
Paralegal Certificate -
CARTHAGE COLLEGE
Associate of Arts - Liberal Studies
COLLEGE OF LAKE COUNTY
Bachelor of Arts - Legal Studies
DEPAUL UNIVERSITY