Elizabeth Bright
Summary
Strategic-thinking Business Development Representative with 5 years of experience building relationships, cultivating partnerships and retaining customers by establishing trust. Persuasive and self-motivated with expertise in expanding network connections and introducing products. Well-versed in educating clients, implementing pricing strategies and driving territory development. Seeking to secure a challenging profession, utilizing my skills in an organization offering growth and opportunity.
Overview
7
7
years of professional experience
Work History
Business Development Representative
Mckinney Automotive
Easley, SC
11.2022 - 03.2024
- Coordinated with dealership staff to arrange test drives, vehicle inspections, and delivery logistics for online customers, ensuring a seamless and satisfactory buying experience.
- Addressed customer inquiries, resolved issues, and provided exceptional customer service to maintain high levels of client satisfaction and loyalty.
- Utilized CRM software to track leads, manage customer interactions, and monitor the sales pipeline, ensuring timely follow-up and accurate reporting of sales activities.
- Stayed informed about industry trends, market conditions, and competitor offerings to identify opportunities for improvement and optimization of internet sales strategies.
Manager
Lindough Bakery
Seneca, SC
05.2022 - 11.2022
- Designed appealing product displays to maintain unique presentation.
- Baked scones, cookies, cakes and other baked goods under direction of owner.
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
- Assisted customers by providing information and resolving complaints.
Business Development Representative
Lake Keowee Auto Group
Seneca, SC
10.2021 - 02.2022
- Conduct extensive client relations, effectively maintaining and expanding client base, ensuring stream lined and profitable related operations.
- Maintaining an average 100 calls a day to ensure each lead is getting the attention it needs in order for it to turn into a sale.
- Assist the sales team with out of state customers from gathering credit information, taking down payment, and assisting with travel arrangements.
- Answer sales calls along with helping the receptionist with call over flow.
Business Development Representative
Mckinney Automotive
Easley , SC
04.2019 - 10.2021
- Identify customers needs and established open lines of communication to be of better service.
- Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance.
- Schedule appointments with interested buyers for test drives and delivery of vehicles
- Trained and coached new team members using proven sales system and training protocols.
Business Development Representative
Lake Keowee Chrysler Dodge Jeep
Seneca, SC
12.2018 - 04.2019
- Effectively built relationships with both established and potential customers.
- Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
- Scheduled solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers.
- Maintained highest level of knowledge for technical and complex company products, applications and services by studying product materials and attending trainings.
Internet Sales Representative
Kia of Anderson
Anderson, SC
10.2018 - 12.2018
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
- Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities.
- Closed new business consistently at or above quota expectations.
- Maintained highest level of knowledge for technical and complex company products, applications and services by studying product materials and attending trainings.
Business Development Consultant
Gilstrap Family Dealership
Easley, SC
12.2017 - 10.2018
- Exercised proper qualification skills to convert leads in to genuine sales opportunities.
- Maintained high feedback ratings from customers by responding quickly to questions and problems.
- Documented account and prospect activity proficiently in computerized customer relationship management system.
- Built and maintained knowledge of products, current sales pricing and manufacturer events and promotions.
Call Center Representative
ProComm
Seneca, SC
12.2016 - 12.2017
- Maintained strong call control and quickly worked through scripts to address problems.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Trained and supervised new employees to promote overall team productivity and consistent service.
- Accurately documented calls and caller information and made updates to data.
Education
Hamilton Career Center
05.2011
Some College (No Degree) - Computer and Information Sciences
Tri County Technical College
Pendleton, SCSkills
- Contract negotiation and closing tactics
- CRM Software
- Active listening
- Multitasking
- Effective Communication
Timeline
Business Development Representative
Mckinney Automotive
11.2022 - 03.2024
Manager
Lindough Bakery
05.2022 - 11.2022
Business Development Representative
Lake Keowee Auto Group
10.2021 - 02.2022
Business Development Representative
Mckinney Automotive
04.2019 - 10.2021
Business Development Representative
Lake Keowee Chrysler Dodge Jeep
12.2018 - 04.2019
Internet Sales Representative
Kia of Anderson
10.2018 - 12.2018
Business Development Consultant
Gilstrap Family Dealership
12.2017 - 10.2018
Call Center Representative
ProComm
12.2016 - 12.2017
Hamilton Career Center
Some College (No Degree) - Computer and Information Sciences
Tri County Technical College
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