Summary
Overview
Work History
Education
Certification
Timeline
Generic

Mary Brock

Troy,MO

Summary

Experienced and confident leader in janitorial work, skilled at motivating, training, and managing teams to consistently meet expectations. Possesses extensive knowledge of chemical handling, safety protocols, and efficient cleaning procedures. Committed to maintaining a clean and safe environment while ensuring optimal productivity.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Yard Casual

Excell
02.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Cleaning Supervisor

Harvard Maintenance, Inc.
11.2023 - 10.2024
  • Trained new hires on proper cleaning techniques, safety protocols, and company policies
  • Supervised a team of 11 cleaning crew members, ensuring efficient and high-quality cleaning services
  • Monitored inventory levels of cleaning supplies and equipment, placing orders as needed to maintain adequate stock
  • Conducted regular inspections to ensure adherence to cleanliness standards and identify areas for improvement
  • Resolved customer complaints or concerns promptly by addressing issues directly or assigning appropriate staff members for resolution
  • Provided ongoing training opportunities for the team to enhance skills in specialized areas such as carpet cleaning or window washing
  • Developed strong relationships with vendors/suppliers to negotiate favorable pricing terms on cleaning supplies
  • Implemented environmentally friendly practices such as using eco-friendly products or adopting energy-efficient equipment
  • Developed and implemented cleaning schedules to optimize productivity and meet client expectations

Cleaner

GM
10.2018 - 07.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

Medical Assistant

Lisa Portilla
07.2016 - 11.2021
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Education

High school diploma - General

Ft. Zumwalt North High School
O'Fallon, MO

Medical assistant - Medical

Midwest Institute
Earth City, MO

Certification

  • CPR Certification
  • Certified Medical Assistant

Timeline

Yard Casual

Excell
02.2025 - Current

Cleaning Supervisor

Harvard Maintenance, Inc.
11.2023 - 10.2024

Cleaner

GM
10.2018 - 07.2022

Medical Assistant

Lisa Portilla
07.2016 - 11.2021

High school diploma - General

Ft. Zumwalt North High School

Medical assistant - Medical

Midwest Institute

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Mary Brock