Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Mary Brooks

HIGGINSVILLE,MO

Summary

Multi-talented customer service professional looking to take on increasing responsibility. Adept at operating in fast-paced environments and maintaining calm in challenging situations. Five years of experience and ready to move into a new challenging position. Reliable warehouse professional with experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution.

Overview

11
11
years of professional experience

Work History

Warehouse Employee

Grainger Distribution Center
Independence, MO
08.2021 - Current
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Consistently lifted materials weighing as much as 75 + pounds.
  • Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
  • Used equipment such as Crown Fork and Tugger to process orders & unload trailers

Warehouse Associate/ Admin

Cargo Largo
Kansas City, MO
07.2016 - 08.2021
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated a crown fork / fork lift. Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Support Manager

Walmart
Durant, OK
10.2014 - 07.2016
  • Assessed and increased quality of service by monitoring employee and customer interactions.
  • Maximized coverage during key hours by preparing effective schedules.
  • Utilized strategic and forward-thinking business techniques to maximize turnover.

Assistant Manager

Maurices
Abilene, TX
11.2014 - 01.2015
  • Offered direction and gave constructive feedback to motivate team members.
  • Processed all sales transactions accurately and in a timely fashion.
  • Educated customers on product and service offerings.

Shift Manager / Bartender

Chilis Bar & Grill
Fayetteville, OK
07.2007 - 10.2010
  • Mentored and supported new employees to maximize team performance.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Delivered food and beverage orders within established timeframes
  • Maintained full knowledge of bar and menu items and made recommendations.
  • Oversaw an increase of positive online reviews for our establishment.

Education

High School Diploma - student

Richmond R-16
2001

Skills

  • Management of remote employees
  • Schedule coordination
  • Team management
  • Customer service
  • Training and development
  • Focused on customer satisfaction

Affiliations

A+ Program

President of FFA  1999-2001

Timeline

Warehouse Employee

Grainger Distribution Center
08.2021 - Current

Warehouse Associate/ Admin

Cargo Largo
07.2016 - 08.2021

Assistant Manager

Maurices
11.2014 - 01.2015

Support Manager

Walmart
10.2014 - 07.2016

Shift Manager / Bartender

Chilis Bar & Grill
07.2007 - 10.2010

High School Diploma - student

Richmond R-16

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Mary Brooks