Mary Bruce
Austin,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Leasing/Assistant Manager
Integra Staffing,Liberty Group Temp Agency
12.2022 - Current
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
- Conducted thorough market research to stay current on industry trends and local competition, allowing for informed decision-making on rental pricing adjustments.
- Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
- Maintained accurate records of all lease agreements, rent payments, and tenant information for easy retrieval when needed.
- Maintained open communication channels between property management, maintenance staff, and tenants to ensure a streamlined living experience for all residents.
- Generated leads for sales and rental properties through cold calls and referrals.
- Distributed and followed up on tenant renewal notices.
- Greeted clients, showed apartments, and prepared leases.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected rent and tracked resident payments and information in computer system.
- Verified tenant incomes and other information before accepting lease applications.
Assistant Manager
Church's Chicken
02.2020 - 11.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Cashier/Mgr in training
Popeye's Restaurants
10.2019 - 07.2020
- Pos, take orders, nightly deposits, fill food orders, clean lobby, manage 4-6 employees
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier and Customer Service
Dollar Tree
09.2019 - 01.2020
- Greet customers as they come in, operate pos, bag items purchased
- Unload truck, stock shelves
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Head Receptionist
Automax
09.2016 - 10.2017
- Greeted customers and visitors as they entered
- Front desk
- Answered the phone for a company and department of over 30 employees
- Made calls to customers when license plates arrived
- Addressed queries
- Collected and processed cash and payments
- Faxed, copied, and scanned documents
- Kept up-to-date records on supplies and checked out keys
- Sent orders to the appropriate department and personnel
- Documented financial data
Production Worker
Datamars
03.2017 - 08.2017
- Worked on assembly line
- Made tags that were printed on
- Packaged tags in boxes
- Labeled to where they needed to go
Manager
Planet X Liquor
02.2014 - 07.2016
- Responsible for running Liquor Store
- Supervised 6 employees
- Managed inventory management, customer relations, sales, and revenue planning
- Generated sales and payroll reports
- Handled day-to-day operations
- Assured excellent customer experience at all times
- Recruited new hires by advertising on Craigslist
- Set schedules
- Made daily deposits
- Opened and closed store
- Kept store clean
- Supervised event planning
Education
High school or equivalent -
Skills
- Front desk
- Organizational skills
- Receptionist
- Data entry
- Filing
- Document Preparation
- Scheduling
- Cash handling
- Customer Service Skills
- Inventory
- Property Inspections
- Client Relationship Building
Personal Information
Work Permit: Authorized to work in the US for any employer
References Upon Request
Timeline
Leasing/Assistant Manager
Integra Staffing,Liberty Group Temp Agency
12.2022 - Current
Assistant Manager
Church's Chicken
02.2020 - 11.2022
Cashier/Mgr in training
Popeye's Restaurants
10.2019 - 07.2020
Cashier and Customer Service
Dollar Tree
09.2019 - 01.2020
Production Worker
Datamars
03.2017 - 08.2017
Head Receptionist
Automax
09.2016 - 10.2017
Manager
Planet X Liquor
02.2014 - 07.2016
High school or equivalent -
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