Mary Bryant
Washington,DC
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Capital City Rehabilitation Center
06.2018 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Airline Service Agent
Aramark Airlines
05.2012 - 05.2018
- Provided current and accurate fare, schedule, reservations and flight arrival and departure information to customers.
- Resolved customer complaints by listening to grievances, determining causes and deciding best solution.
- Strove for first call resolution by taking true ownership of customer needs and issues.
- Provided product and service information to customers and identified upselling opportunities to maintain and increase income streams.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Mail Handler
USPS Distribution Center
10.2010 - 05.2012
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Used automated mail processing equipment to sort and collate mail.
Education
Certification - Nursing Assistance
UDC Community College
Washington D.C06.2018
High School Diploma -
M.M Washington Career High School
Washington D.C06.2002
Skills
- Responding to Emergencies
- Feeding Assistance Expertise
- Charting Expertise
- Quality Assurance Controls
- General Housekeeping Abilities
- Assisted with wound care
- Patient Care and vital signs
- Office experience and staff scheduling
- Mobility Assistance Needs
Certification
- CNA - Certified Nursing Assistant
CPR Certification
BLS Issue date 1/19/24 Renewed date 1/19/26
Timeline
Certified Nursing Assistant
Capital City Rehabilitation Center
06.2018 - Current
Airline Service Agent
Aramark Airlines
05.2012 - 05.2018
Mail Handler
USPS Distribution Center
10.2010 - 05.2012
Certification - Nursing Assistance
UDC Community College
High School Diploma -
M.M Washington Career High School
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