Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
Generic
MARY BUCKLES

MARY BUCKLES

District Manager / Human Resources
Middletown,OH

Summary

Enterprising District Manager with over 15 years overseeing 8 QSR locations. Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with a passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. 3rd year undergraduate student, obtaining B.B.A. in Spring 2026, possessing an associate's degree in Business Management and Human Resources.

Overview

24
24
years of professional experience

Work History

District Manager

Domino's Pizza
01.1993 - 05.2023
  • Utilized key point indicators (KPIs) to analyze customer feedback and identify trends, leading to continuous improvement of service standards.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
  • Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Bachelor of Science - Business Administration

Franklin University
Columbus, OH
09.2026

Associate of Applied Business - Human Resources and Business Management

Clark State College
Springfield, OH
01.2025

Paramedic Certification - undefined

Sinclair College
Dayton, OH
01.2004

Skills

  • Proficient in technical skills
  • Documentation
  • Excellent Problem-solving abilities
  • Detail-oriented and time management
  • Skilled in Google Suite & Microsoft Office
  • Active listening
  • Outstanding Customer service
  • Critical thinking
  • Customer satisfaction measurement
  • Customer relationship management
  • Multi-line phone talent
  • Conflict resolution

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Timeline

Area Supervisor

Domino's Pizza
01.1993 - 05.2017

Associate of Applied Business - Human Resources and Business Management

Clark State College

Paramedic Certification - undefined

Sinclair College

Bachelor of Science - Business Administration

Franklin University

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