Mary Buehler
Liverpool,NY
Summary
A dedicated employee known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference.
Overview
8
8
years of professional experience
Work History
Key Holder
Joann Fabrics
09.2023 - Current
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Casual Team Member
Joann Fabrics
08.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Provided excellent customer service, resulting in increased repeat business.
- Handled cash transactions accurately, ensuring proper accounting of daily sales.
- Developed strong relationships with coworkers, fostering a positive work environment that enhanced productivity.
- Processed customer transactions using cash register till.
Custodial Staff Member
Boulangerie
06.2019 - 01.2020
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Restocked main kitchen areas with items from shelves, coolers and freezers.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Checked and stocked inventory throughout facility to meet expected demands.
- Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
- Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
- Gathered and emptied trash cans and disposed of bags.
Laboratory Assistant
Laboratory Alliance of Central New York
06.2018 - 08.2018
- Adhered to all laboratory requirements and enforced compliance with regulations.
- Monitored lab supplies and proactively replenished for convenience and availability.
- Maintained clean and organized work area with adequate supplies and reagents.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Conducted and supported research, including collection of information and samples.
- Maintained detailed logs of all experiments and relevant data and updated databases with new information.
Daycare Provider
North Area Family YMCA
08.2017 - 03.2018
- Supervised and cared for children ages 6 weeks to 7 years old.
- Sanitized high-touch surfaces, including toys and tables to maintain clean, safe environment.
- Enforced rules to teach good manners and maintain safe environment.
- Read aloud and played alphabet games to encourage early literacy.
- Tidied up, washed hands and assisted children in bathroom.
- Discussed developments, behavior and concerns with parents or guardians.
- Secured indoor and outdoor premises to protect children.
Dinner Service Staff
The Hearth At Greenpoint
06.2016 - 01.2017
- Discussed dining menu information to aid in decision process for senior residents.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Documented food orders and ran items to guest tables in dining room.
- Reset tables between guests, including refilling condiments and wiping down all surfaces.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
Education
Some College (No Degree) -
SUNY Potsdam
Potsdam, NYHigh School Diploma -
Liverpool High School
Liverpool, NY06.2018
Skills
- Flexible creative approach
- Excellent team player
- Organizational skills
- Proactive approach to problem solving
- Customer service excellence
- Adaptability
- Cash Handling
- Analytical thinking
Timeline
Key Holder
Joann Fabrics
09.2023 - Current
Casual Team Member
Joann Fabrics
08.2022 - Current
Custodial Staff Member
Boulangerie
06.2019 - 01.2020
Laboratory Assistant
Laboratory Alliance of Central New York
06.2018 - 08.2018
Daycare Provider
North Area Family YMCA
08.2017 - 03.2018
Dinner Service Staff
The Hearth At Greenpoint
06.2016 - 01.2017
Some College (No Degree) -
SUNY Potsdam
High School Diploma -
Liverpool High School