Mary Burgio

Import Coordinator

KESCO LOGISTICS

10.1997 - 04.2021

Accurately input shipment details into company's system using [Software].
Tracked shipments processing through customs and other agencies and obtained clearances.
Liaised with customs brokers to expedite clearance processes, minimizing delays at ports of entry.
Streamlined import processes by implementing efficient tracking and documentation systems.
Collaborated with internal departments to align import timelines with inventory needs and sales projections.
Updated and maintained manuals and adhered to governmental regulations that affected product import.
Obtained necessary import and export licenses and permits for shipments.
Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
Reduced shipping delays through proactive coordination with vendors and carriers.
Coordinated with shipping and transport companies on behalf of clients.
Negotiated competitive rates with freight forwarders, ultimately reducing overall transportation costs.
Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
Confirmed accurate freight duties and bills of lading for shipments by collaborating with customs brokers.
Developed and maintained relationships with customs brokers, freight forwarders and customers.
Prepared and processed import and export documentation according to customs regulations, laws or procedures.
Created and wrote up new process instructions, resulting in increased efficiency.
Coordinated shipments of product from country of origin to final destination by both air and land transport.
Advised customers on transportation options, types of carriers or shipping routes.
Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
Followed SOPs with all customer account actions and data management to keep consistent service levels.
Resolved invoice discrepancies efficiently, ensuring accurate financial records and prompt payment to suppliers.
Insured cargo against loss, damage or pilferage.
Maintained compliance with customs regulations by diligently reviewing and submitting accurate paperwork.
Provided training for junior team members on best practices in import coordination, contributing to overall departmental efficiency.
Reviewed and signed documents on behalf of clients in line with power of attorney limitations.
Ensured timely delivery of imported goods by closely monitoring shipment statuses and addressing potential issues promptly.
Developed tracking reports, which alleviated customer calls and boosted time savings.
Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
Gained strong leadership skills by managing projects from start to finish.
Demonstrated respect, friendliness and willingness to help wherever needed.
Organized and detail-oriented with a strong work ethic.
Developed strong organizational and communication skills through coursework and volunteer activities.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Cultivated interpersonal skills by building positive relationships with others.
Worked effectively in fast-paced environments.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Skilled at working independently and collaboratively in a team environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Adaptable and proficient in learning new concepts quickly and efficiently.
Strengthened communication skills through regular interactions with others.
Paid attention to detail while completing assignments.

Overview

Work History

Import Coordinator

Education

No Degree -

Timeline

Import Coordinator

No Degree -

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