Mary burns
mulberry,FL
Summary
Dedicated cashier with proven expertise in transaction processing and cash handling. Strong ability to enhance customer satisfaction and maintain store operations efficiently. Experienced retail professional skilled in inventory management, merchandising techniques, and team collaboration. Successfully trained new staff and improved operational workflows, ensuring high standards of customer service and store efficiency.
Overview
30
30
years of professional experience
Work History
Cashier
Winn Dixie Supermarket
Mulberry, FL
03.2020 - 04.2024
- Processed customer transactions accurately and efficiently at a busy supermarket.
- Assisted customers with product inquiries and provided excellent service.
- Handled cash, credit, and digital payments following company procedures.
- Maintained cleanliness and organization of checkout areas throughout shifts.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Managed inventory levels by restocking shelves as needed during shifts.
- Utilized point-of-sale systems to track sales and manage transactions effectively.
- Trained new cashiers on operational procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
Department Manager
Walmart
Lakeland, Florida
11.1993 - 02.2018
- Oversaw daily operations and staff performance in retail environment.
- Managed inventory levels and ensured stock availability on sales floor.
- Coordinated team scheduling to optimize workforce efficiency and coverage.
- Trained new employees on company policies and customer service standards.
- Implemented merchandising strategies to enhance product visibility and appeal.
- Resolved customer inquiries and complaints with effective problem-solving techniques.
- Facilitated communication between departments to streamline workflows and processes.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Handled shift overstock, restocking and inventory control.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Worked closely with sales associates to complete tasks.
- Performed opening and closing duties as part of management team and handled cash management.
Education
Associate of Arts - Language Arts Education
The Ohio State University
Columbus, OH05-1974
Skills
- Point-of-sale systems
- Cash handling
- Customer service
- Inventory management
- Transaction processing
- Retail operations
- Merchandising techniques
- Staff training
- Customer relations
- Multitasking and organization
- Inventory restocking
- Ordering and stocking
- Merchandise exchange
Timeline
Cashier
Winn Dixie Supermarket
03.2020 - 04.2024
Department Manager
Walmart
11.1993 - 02.2018
Associate of Arts - Language Arts Education
The Ohio State University
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