06/04/2024, To Whom It May Concern:
I am excited to recommend Mary Burton for hire! Mary reported to me at TMC Transportation as a Detention Specialist in Customer Service. I am privileged to have been able to work alongside Mary in her career at TMC. There is no doubt in my mind that Mary will be an excellent addition to your team.
I have always known Mary to be of sound character, being compassionate, and having a great sense of ambition. Over the course of my time here, I have witnessed tremendous growth in Mary’s leadership, honesty, teamwork, and problem solving. I am certain these cultivated skills will allow Mary to excel.
Mary is proficient in all popular customer service software. She is always willing to help resolve any customer/driver issues and/or unique or complex requests from customers/drivers. She is known to be very proactive, a great communicator, and exemplifies very strong analytical skills.
Mary will be a tremendous asset to any organization, and I wish her the best of luck in her future roles.
Please do not hesitate in contacting me if you have any further questions or requests.
Kindest Regards,
Kimberly Lester
Customer Support Manager
kimberly.lester@tmctrans.com
Office: 515-974-3542 | Mobile: 515-770-3018