Customer support offering more than 10 years of experience and specializing in patient triage, and limited X-Ray imaging.. Adept at performing wide array of tests. Committed to maintaining highest safety and quality standards.
Overview
16
16
years of professional experience
Work History
Limited Scope Xray Technician
Baptist Health Urgent Care
Jacksonville, Arkansas
05.2018 - Current
Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
Positioned patients for optimal comfort and set up effective sterile fields before procedures.
Maintained examination rooms and restocked medical and radiologic supplies.
Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery.
Obtained blood samples for related laboratory testing and conducted basic tests such as Covid 19 testing, flu, RSV, STD and urine analysis in-office.
Documented patient data and histories and updated charts with current information.
Managed admissions forms, patient instructions and consent documentation.
Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
Made multiple exposures for requested procedures based on physician orders and quality of image.
Collected patient vital signs and medical history as part of physical exam preparation procedures.
Utilization Review Specialist
Pinnacle Point Outpatient Services
Little Rock, Arkansas
07.2010 - Current
Evaluated medical guidelines and benefit coverage to determine appropriateness of services
Performed prior authorization review of services requiring notification
Obtained authorizations from multiple insurance carriers for various levels of care
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
Education
High School Diploma -
Midland High School
Pleasant Plains, AR
05.1999
Skills
Active Listening
Diagnostic Exam Assistance
Radiation Exposure Minimization
Patient Data Processing
Radiology Equipment
Radiologic Imaging
Radiation Safety Protocols
Patient Interviews
Patient Triage
Positioning Patients
Clerical Support
Timeline
Limited Scope Xray Technician
Baptist Health Urgent Care
05.2018 - Current
Utilization Review Specialist
Pinnacle Point Outpatient Services
07.2010 - Current
High School Diploma -
Midland High School
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