Summary
Overview
Work History
Education
Skills
Timeline
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Mary Cabello

Ventura,CA

Summary

Dynamic professional with a proven track record at American Greetings, enhancing store appearance and boosting sales through effective merchandising and customer engagement. Skilled in stock rotation and known for reliability, I excel in fast-paced environments, driving results with both hard and soft skills. Expert in optimizing product visibility and fostering team collaboration for promotional success.

Overview

45
45
years of professional experience

Work History

Merchandiser

American Greetings
05.2015 - 11.2024
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Boosted sales through effective collaboration with marketing team on promotional displays.
  • Optimized visual merchandising to create compelling product presentations that attracted and retained customers.

Site Service Manager

Hewlet Packer
03.2000 - 01.2013
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.

Grocery Merchandiser

Luckys Stores
01.1980 - 01.1999
  • Boosted efficiency by tracking performance metrics and adjusting strategies accordingly.
  • Assisted in training new merchandisers, sharing best practices for product placement and inventory management.
  • Increased sales by effectively displaying and promoting grocery products.
  • Achieved successful execution of seasonal marketing initiatives, utilizing appropriate display materials.
  • Collaborated effectively with cross-functional teams, including procurement, logistics, and marketing departments.
  • Improved store appearance through diligent maintenance of clean, organized shelves and displays.
  • Provided exceptional customer service, responding promptly to inquiries about products or promotions.
  • Regularly communicated inventory levels to management through detailed reports, enabling swift decision-making regarding restocking needs.
  • Optimized product visibility, regularly updating shelf layouts and signage.

Education

High School Diploma -

Fremont High School
Sunnyvale, CA
06-1974

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling

Timeline

Merchandiser

American Greetings
05.2015 - 11.2024

Site Service Manager

Hewlet Packer
03.2000 - 01.2013

Grocery Merchandiser

Luckys Stores
01.1980 - 01.1999

High School Diploma -

Fremont High School

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Mary Cabello