Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Camarillo

Phoenix,AZ

Summary

Front Desk Management Professional with strong expertise in guest relations and administrative duties. Skilled in team collaboration, problem-solving, and adapting to changing circumstances. Known for effective communication and organizational abilities, ensuring smooth operations and high levels of customer satisfaction. Reliable and results-focused, consistently meeting and exceeding expectations.

Overview

5
5
years of professional experience

Work History

Front Desk Manager

Premium Legacy Healthcare
06.2025 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Managed front desk maintenance of client records and lab data.
  • Handled tasks and responsibilities for front office employees during periods of understaffing.
  • Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
  • Ensured data accuracy through regular audits of guest profiles.

Shift Leader

Panda Express
04.2024 - 05.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Front Desk Receptionist

Nevada Health Centers
11.2022 - 01.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Completed all tasks in compliance with company policies and procedures.
  • Organized and maintained files and records to ensure up-to-date documentation.

Crew Chief

McDonald's
10.2020 - 08.2022
  • Managed team according to company standards and compliance requirements.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Trained all team members on key roles to maintain flexibility.
  • Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
  • Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.

Education

Hueneme High School
Oxnard, CA
06-2022

Skills

  • Customer service
  • Check-in and Check-out procedures
  • Problem-solving skills
  • Problem-solving
  • Hospitality services
  • Time management
  • Daily reporting
  • Front desk supplies management
  • POS system operation
  • Strategic planning
  • Documentation and reporting
  • File management
  • Multi-line phone systems

Timeline

Front Desk Manager

Premium Legacy Healthcare
06.2025 - Current

Shift Leader

Panda Express
04.2024 - 05.2025

Front Desk Receptionist

Nevada Health Centers
11.2022 - 01.2024

Crew Chief

McDonald's
10.2020 - 08.2022

Hueneme High School

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