Mary Carter
Shady Side,MD
Summary
Results-driven Managing Partner adept at building and leading high-performance teams. Decisive leader and strategic planner with a resilient and forward-thinking approach. Successful at increasing profits and efficiency while improving productivity.
Overview
27
27
years of professional experience
Work History
Managing Partner
Farmers Restauarnt Group
09.2010 - Current
- Established and implemented business procedures and process improvements.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Managed restaurant scheduling, foodservice and customer service.
- Developed and administered yearly budgets.
- Inventoried entire restaurant and made food and supply orders regularly.
- Increased revenue year over year with successful promotional strategies and reductions in costs.
- Audited kitchen and front of house to guarantee cost-effectiveness of restaurant.
- Directed strategic initiative that improved team productivity.
- Minimized risk exposure through careful advice on business operations and strategic plans.
- Researched and wrote contracts, agreements and proposals.
General Manager
The Cheesecake Factory
06.1996 - 10.2010
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Designed modern employee recognition program which boosted productivity and improved morale.
Education
Bachelor of Science - Medicine (Pre-Medicine)
University of Maryland - College Park
College Park, MDSkills
- Firm Financial Oversight
- Team Leadership Strengths
- Strategic Planning
- Financial Reporting Understanding
- Business Development
- Operations Management
- Building Trust and Relationships
Timeline
Managing Partner
Farmers Restauarnt Group
09.2010 - Current
General Manager
The Cheesecake Factory
06.1996 - 10.2010
Bachelor of Science - Medicine (Pre-Medicine)
University of Maryland - College Park