MARY CARTER
Sales Associate
North Augusta,SC
Summary
Reliable young adult committed to high-quality work. Skilled in helping modernize workplaces and maintaining high levels of organization. Resourceful and personable with excellent multitasking abilities. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Retail Sales Key Holder
My Story Boutique
05.2023 - Current
- Maintained a clean working environment which led to improved health and safety standards for both staff members and customers.
- Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Balanced multiple competing priorities during busy periods resulting in efficient time-management skills enabling quick resolutions of any arising issues.
- Collaborated with store management to achieve monthly sales targets and goals.
- Assisted management in creating employee schedules that ensured adequate staffing during peak hours without compromising operational efficiency.
- Trained new team members on store procedures, policies, and sales techniques for consistent performance.
- Participated in inventory management to maintain accurate stock levels and minimize shrinkage.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Improved marketing to attract new customers and promote business.
- Managed sales promotions and marketing strategies on major social media sites.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
INTERN
TrueNorth Church
08.2021 - Current
- Responded quickly to questions and inquiries via phone and email
- Built professional working relationships with peers and supervisors
- Reported concerns to supervisor for resolution
- Resolved issues to meet customer requirements
- Participated in company and department meetings
- Supported day-to-day operations, assisting teammates with various tasks
- Participated in weekly staff meetings and team building events
- Shadowed staff and learned advanced work
- Sat in on meetings, took detailed notes and brainstormed with team members on ways to solve problems
Retail Sales Key Holder
Freshwater Design Co.
07.2022 - 07.2023
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Stocked, replenished and organized inventory to keep store merchandise fresh, and changed signage to promote items
- Managed cash register operations using POS system and processed sales and returns
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales
- Calculated pricing, applied discounts and collected payments to process transactions
- Created price tags and merchandise signs for new items
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
- Bagged and packaged purchases and wrapped gifts
VOLUNTEER
Oklahoma City City Center
06.2022 - 07.2022
- Utilized knowledge of community resources to refer clients to appropriate sources
- Set up tables and chairs and unloaded necessary equipment to prepare for events
- Assisted patients in receiving high-quality, appropriate care with best possible results
- Participated in community clean-up and enrichment projects
- Generated visual content for organization's social media platforms
- Received, sorted and prepared food donations for distribution
- Enforced shelter policies to keep clients safe and comfortable throughout stay
Education
Associate in Electronics Engineering Technology - Computer Science
Aiken Technical College
Aiken, SC05.2026
HIGH SCHOOL DIPLOMA -
North Augusta High School
North Augusta, SC06.2022
Skills
- Customer Service
- Dependable and Reliable
- Strong Academic Record
- Flexible Schedule
- Microsoft Office
- Social Media
- Experience in Leadership
- Friendly, Positive Attitude
- Self-Motivated
- Store operations
- POS system operation
- Employee training
- Brand representation
- Teamwork and collaboration
Work Preference
Work Type
Full TimePart TimeInternshipWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hours4-day work weekTimeline
Retail Sales Key Holder
My Story Boutique
05.2023 - Current
Retail Sales Key Holder
Freshwater Design Co.
07.2022 - 07.2023
VOLUNTEER
Oklahoma City City Center
06.2022 - 07.2022
INTERN
TrueNorth Church
08.2021 - Current
Associate in Electronics Engineering Technology - Computer Science
Aiken Technical College
HIGH SCHOOL DIPLOMA -
North Augusta High School
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