Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Mary Casselton

Dade City,FL

Summary

Creative Photographer with record of accomplishment in producing attractive and technically strong imagery. Customizes approaches based on project or client requirements, medium and planned use. Expert in composition and editing. Innovative Photographer equipped with excellent observational skills and creative vision. Specializes in nature photography. Comfortable working in varying and difficult environments.

Overview

9
9
years of professional experience

Work History

Photographer

Lifetouch Photography
Wesley Chapel, FL
08.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Assistant Manager

Circle K
Tampa, FL
01.2018 - 08.2023
  • Resolved conflicts between team members in an effective manner.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Managed customer service inquiries and complaints in a timely manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Recruited and trained new employees to meet job requirements.

Cashier

Dollar General
Wesley Chapel, FL
01.2016 - 11.2017
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer questions and provided store information.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Collected payments and provided accurate change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Greeted customers promptly and responded to questions.

Cashier Team Lead

McDonald's
Wesley Chapel, FL
04.2015 - 01.2016
  • Counted and balanced cashier drawers.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Ensured compliance with all safety regulations while performing tasks.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Built and maintained productive relationships with employees.

Education

GED -

Land O' Lakes High School
Land O' Lakes, FL
12-2022

Skills

  • Excellent Workflow Management
  • Image Archiving
  • Equipment Preparation
  • Digital Photography

Affiliations

  • I can do anything from working with animals, to construction all the way to any kind of customer service.
  • I am a very hard worker if you give me a chance once i get everything down packed i will hit the floor running i learn very quickly.

Languages

English
Full Professional

Timeline

Photographer

Lifetouch Photography
08.2023 - Current

Assistant Manager

Circle K
01.2018 - 08.2023

Cashier

Dollar General
01.2016 - 11.2017

Cashier Team Lead

McDonald's
04.2015 - 01.2016

GED -

Land O' Lakes High School

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Mary Casselton