Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Mary Catherine Fitzgerald

Wauwatosa

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Employment Specialist

Transcen/CEO
01.2022 - Current
  • Facilitate the training and integration of interns at host business (Children’s Wisconsin), ensuring a positive and supportive environment
  • Analyze job tasks to identify areas for improvement and develop accommodations and instructional materials
  • Work collaboratively with Project SEARCH instructors, host business mentors and other support staff to ensure smooth program implementation
  • Collect and analyze data on intern performance and complete monthly reports to DVR

Vocational Skills Instructor

St. Coletta of Wisconsin
01.2020 - 01.2022
  • Responsible for teaching client’s job- ready skills, daily living skills, social skills, and cooking skills
  • Assessed potential new clients for appropriate program placement
  • Provide direct and indirect job coaching services to client at his place of employment in the community
  • Created diverse and engaging supplemental curriculum including Cooking Club, Walking Club, community outings, academic skills
  • Established a connection and partnership with St. Dominic’s School.
  • Provide clients opportunities to volunteer 5 days/week to further practice and implement vocational skills at school site
  • Provide transportation and onsite support daily at St. Dominic’s with clients
  • Provide clients with a monthly sandwich Ministry experience. Sandwiches were assembled, packaged and sent to 3 area homeless shelters

Sibling Care Specialist

Children’s Hospital of Wisconsin
01.2014 - 01.2019
  • Assisted patients and families as partners with the health care team.
  • Provided interactions and activities for siblings offering emotional support, continued growth and development opportunities and diversions.
  • Facilitated special sibling programming in partnership with Child Life and Expressive Therapies.
  • Oriented and supervised volunteers assigned to Sibling Care.
  • Mentored 10 Project Search interns.
  • Coordinated the job shadow process on behalf of the Child Life and Expressive Therapies team.
  • Managed database of information specific to the children in my care.
  • Provided documentation and hand off communication to Child Life and Expressive Therapies as appropriate.
  • Collaborated with the Donation team in support of the donation process.

Education

A.A. - Human Services

MATC
Milwaukee, WI
01.1990

High School Diploma -

Divine Savior Holy Angels High School
Milwaukee, WI
01.1985

Skills

  • Client assessment
  • Team collaboration
  • Effective communication
  • Conflict resolution
  • Client advocacy
  • Adaptability
  • Professional demeanor
  • Self motivation

References

  • Taryn Kroll, Director of Services, Transcen/CEO, Tkroll@transcen.org, (414) 418-8181
  • Courtney North, Manager, Inclusion Coffee, (262) 361-0657

Certification

  • DeafBlind Intervener

Timeline

Employment Specialist

Transcen/CEO
01.2022 - Current

Vocational Skills Instructor

St. Coletta of Wisconsin
01.2020 - 01.2022

Sibling Care Specialist

Children’s Hospital of Wisconsin
01.2014 - 01.2019

A.A. - Human Services

MATC

High School Diploma -

Divine Savior Holy Angels High School

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