Mary Cayea
Queensbury,NY
Summary
Dedicated professional with experience as a Correctional Officer at NYSDOCCS, skilled in safety enforcement and conflict resolution. Proven ability to manage high-risk situations with composure while enhancing facility security. Strong communicator both written and computer proficient. Commitment to training and supporting team members, ensuring a safe environment for all.
Demonstrated ability to handle high-pressure situations and resolve conflicts efficiently. Proven skills in communication and teamwork, consistently ensuring safe environment for staff and inmates.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
Work History
Correctional Officer
NYSDOCCS
09.2010 - 03.2025
- Enforced facility rules and regulations to maintain order and safety.
- Conducted regular inspections to identify security breaches or safety hazards.
- Monitored inmate behavior, reporting incidents and potential issues promptly.
- Implemented conflict resolution strategies to de-escalate tense situations.
- Developed reports documenting daily activities, incidents, and observations accurately.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
CNA
The Pines at Glens Falls
03.2006 - 09.2010
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments and documentation, enhancing overall care quality.
- Maintained a clean and safe environment by adhering to infection control protocols and safety standards.
- Supported residents with mobility and personal hygiene tasks, promoting independence and well-being.
- Trained new staff on best practices in patient care and facility procedures, fostering a supportive work environment.
- Documented patient information and care activities in electronic health record.
Education
No Degree - Political Science
Siena College
Loudonville, NYNo Degree - Health Science
Suny Adirondack
Queensbury, NY06-2027
High School Diploma -
Glens Falls High School
Glens Falls, NY06-2002
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Safety and security enforcement
- Safety
- Search procedures
- Organizational skills
- Problem-solving
- Decision-making
- Written communication
- Excellent communication
Timeline
Correctional Officer
NYSDOCCS
09.2010 - 03.2025
CNA
The Pines at Glens Falls
03.2006 - 09.2010
No Degree - Political Science
Siena College
No Degree - Health Science
Suny Adirondack
High School Diploma -
Glens Falls High School