Summary
Overview
Work History
Education
Skills
Timeline
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Mary Chasse

Scottsdale,AZ

Summary

Dynamic and results-oriented professional with a proven track record at RE/MAX Professionals, adept in client relations and property marketing. Leveraged strong negotiation skills and a tech-savvy mindset to exceed sales targets and foster lasting client relationships. Specializes in market research and social media marketing, ensuring top-notch service and innovative solutions in real estate transactions.

Overview

12
12
years of professional experience

Work History

Realtor Admin Assistant

RE/MAX Professionals
02.2023 - Current

Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.

  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.

Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within community.

  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Advised and informed prospective clients on current market activities and conditions.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
  • Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Coordinated appointments to show tenants and buyers prospective homes.

Executive Sales Associate

Shields Regal Realty
01.2021 - 02.2023
  • Expanded client base through targeted prospecting and strategic marketing efforts.
  • Maintained thorough knowledge of products'' features/benefits to provide accurate information and tailored recommendations based on individual client needs.
  • Utilized social media platforms as part of a multi-channel marketing strategy aimed at driving engagement and lead generation.
  • Increased sales revenue by developing strong customer relationships and providing exceptional service.
  • Developed customized solutions for clients, leading to increased repeat business and referrals.
  • Analyzed market trends to adjust pricing strategies accordingly, maximizing profitability while remaining competitive within industry.
  • Enhanced customer satisfaction and loyalty by consistently exceeding expectations in product knowledge and support.
  • Achieved high levels of customer satisfaction by promptly resolving concerns or issues that arose during sales process or post-sale period.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Realtor Leasing Agent

Valley King Properties
06.2012 - 02.2020
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Advised and informed prospective clients on current market activities and conditions.
  • Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
  • Expanded client base through effective prospecting techniques and referrals from satisfied customers.
  • Mentored new agents, providing valuable guidance on industry best practices and strategies for success in real estate market.
  • Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
  • Contributed to success of real estate agency by consistently meeting or exceeding sales targets.
  • Maintained connections with clients to encourage repeat business and referrals.

Education

Associate of Science - Dental Hygiene

University of Rhode Island
Kingston, RI
06.1973

Skills

  • Client Relations
  • Contract Negotiation
  • Strong negotiation skills
  • Property Marketing
  • Tech-savvy mindset
  • Schedule Coordination
  • Negotiation
  • Database Management
  • Sales negotiation
  • Market Research
  • Social Media Marketing
  • Local area familiarity
  • Buyer representation competence
  • Property Management
  • Business Development
  • Marketing Coordination
  • Property Valuation Expertise
  • Leasing and sales
  • Pricing negotiation
  • Price Structuring
  • Property Research
  • Real estate law understanding
  • Marketing Strategy Development
  • Marketing Management
  • Closing support
  • Property tours and inspections
  • Loan Processing
  • Administrative Support
  • Property management know-how
  • Purchase agreement management
  • Purchase agreements
  • Works well independently
  • Strong organizational skills
  • Client-oriented
  • Highly Professional
  • Contract Preparation
  • Active Arizona Real Estate License
  • Comparative market analysis
  • Tech-Savvy
  • Lead Follow Up
  • House showings
  • Client Needs Assessment
  • Property valuation
  • MLS expert
  • Buyer contracts
  • Arizona Association of Realtors
  • Property Assessments

Timeline

Realtor Admin Assistant

RE/MAX Professionals
02.2023 - Current

Executive Sales Associate

Shields Regal Realty
01.2021 - 02.2023

Realtor Leasing Agent

Valley King Properties
06.2012 - 02.2020

Associate of Science - Dental Hygiene

University of Rhode Island
Mary Chasse