Mary Claycomb
Houston
Summary
Dedicated healthcare professional with proven expertise in patient care and medical assistance. Excelled in HIPAA compliance and direct patient care, enhancing patient experiences and outcomes. Skilled in phlebotomy and compassionate caregiving, with a track record of improving service speed and accuracy.
Overview
9
9
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
03.2024 - 12.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Home Health Aide
By Your Side Homecare
08.2021 - 09.2023
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Medical Assistant
Dr. Nguyen Family Practice
08.2017 - 09.2019
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Medical Assistant
Dr. Gupta's Office
06.2016 - 07.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Medical Assistant - Healthcare
Brightwood College
Houston, TX06.2016
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Phlebotomy
- Reliable team player
- Compassionate caregiver
Timeline
Sandwich Artist
SUBWAY®Restaurants
03.2024 - 12.2024
Home Health Aide
By Your Side Homecare
08.2021 - 09.2023
Medical Assistant
Dr. Nguyen Family Practice
08.2017 - 09.2019
Medical Assistant
Dr. Gupta's Office
06.2016 - 07.2017
Medical Assistant - Healthcare
Brightwood College
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