Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Hotel Housekeeper
Sierra Meadows Lodge
02.2023 - Current
Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
Receptionist
Picayune Rancheria Of The Chuckchansee Indians
01.2022 - 01.2023
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Organized, maintained and updated information in computer databases.
Executive Assistant
Bigger Picture
04.2017 - 11.2021
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Improved office efficiency by implementing new filing systems and document management processes.
Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
Administrative Assistant to the Executive Director
Raven
06.2011 - 08.2017
Streamlined office processes by implementing efficient organizational systems and procedures.
Enhanced Executive Director''s productivity by effectively managing their schedule, appointments, and travel arrangements.
Improved internal communication by creating and distributing timely meeting agendas, minutes, and follow-up action items.
Expedited document preparation for the Executive Director, ensuring accurate and professional correspondence with stakeholders.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Education
Bachelor Of Applied Science - Geosciences
Southern New Hampshire University
Hooksett, NH
Skills
Time management
Customer service
Organizational skills
Scheduling
Administrative Support
Schedule & Calendar Planning
Advanced MS Office Suite
Social Media Knowledge
Team Support and Collaboration
Advanced MS Office Suite Proficiency
Self Starter
Executive Support
Data Research and Compilation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Intelligence is the ability to adapt to change.
Stephen Hawking
Timeline
Hotel Housekeeper
Sierra Meadows Lodge
02.2023 - Current
Receptionist
Picayune Rancheria Of The Chuckchansee Indians
01.2022 - 01.2023
Executive Assistant
Bigger Picture
04.2017 - 11.2021
Administrative Assistant to the Executive Director
Raven
06.2011 - 08.2017
Bachelor Of Applied Science - Geosciences
Southern New Hampshire University
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