Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mary C. Marshall

Bensalem,PA

Summary

I am a self-motivated individual Planning professional with strong foundation in strategic project management and resource alignment. Proven track record of driving project success and optimizing workflows in dynamic environments. Known for fostering team collaboration and achieving results by adapting to changing needs and priorities.

Overview

21
21
years of professional experience
1
1
Certificate

Work History

Production Print Planner & Mailing

Phoenix Lithographing Corporation
10.2023 - Current
  • Work with sales and customers to provide detailed prices for printed materials, along with schedule for job production.
  • Compare and verify all project related “art” with estimated cost before entering job into production.
  • Monitor timing of international projects and track printed material to ensure that the project schedule is met.
  • Maintain written and oral communication with clients, providing updates on their order and advising them of any delays.
  • Recognized potential issues with inventory and quality control and engineered changes.
  • Prioritized schedules to meet project goals and overall customer satisfaction.

Customer Service Account Manager

Innovaire
02.2014 - 08.2023
  • Work with sales and customers to provide detailed prices for printed materials, along with schedule for job production.
  • Compare and verify all project related “art” with estimated cost before entering job into production.
  • Monitor timing of international projects and track printed material to ensure that the project schedule is met.
  • Maintain written and oral communication with international and domestic clients, providing updates on their order and advising them of any delays.
  • Create excel spreadsheets for cost analysis.

Estimator

RR Donnelly
01.2004 - 01.2014
  • Used specialized software to create estimates quickly and accurately.
  • Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.

Education

Associate of Arts - Creative Writing

Bucks County Community College
Newtown, PA

Skills

  • Customer Service
  • Salesforce
  • Leadership
  • Time Management
  • Organization
  • Detail Oriented
  • Conflict Resolution
  • Written/Oral Communication
  • MS Office Suite
  • Project management
  • Customer focus
  • Cost control

Certification

  • Health Coach
  • ACE Fitness
  • Certified in 2016
  • Personal Trainer
  • Certified in 2013
  • CPR & First Aid
  • American Heart Association
  • Stretching & Flexibility Coach
  • NASM Certified 2023
  • Senior Fitness Specialist

Timeline

Production Print Planner & Mailing

Phoenix Lithographing Corporation
10.2023 - Current

Customer Service Account Manager

Innovaire
02.2014 - 08.2023

Estimator

RR Donnelly
01.2004 - 01.2014

Associate of Arts - Creative Writing

Bucks County Community College

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Mary C. Marshall