MARY C. METICHECCHIA
Rock Tavern
Summary
Veteran health care manager recognized for exceptional productivity and efficient task execution. Expertise in communication and empathy enhances coordination of patient services and strengthens relationships with patients and team members.
Overview
4
4
Certifications
Work History
Senior Programming & Volunteer Coordinator
Sunrise Senior Living
New City
- Fostered collaboration among diverse colleagues across fifteen residences in NY and CT to achieve goals and address care-related challenges for Senior Residents.
- Pioneered innovative strategies that enhanced team efficiency and improved quality of life for residents.
- Rectified service challenges, elevating satisfaction levels through informed care practices.
- Instructed staff and volunteers on policies, procedures, and standards for proper interactions with Senior Residents.
- Delivered accurate documentation to enhance resident health records with detailed additions.
- Collaborated with healthcare professionals to ensure outstanding care for each resident.
- Managed department budget accurately while creating staffing schedules for optimal resource allocation.
Reminiscence Coordinator
Sunrise Senior Living
New City
- Created individualized activity plans based on residents' life histories and interests.
- Developed innovative programs that significantly enhanced residents' quality of life.
- Collaborated with healthcare professionals to ensure optimal care for each resident.
- Maintained secure database for resident records and progress documentation.
- Participated in conferences to promote awareness of therapeutic methodologies.
- Established work schedules and staff assignments aligned with workload and resource availability.
- Supervised and evaluated healthcare personnel to ensure performance standards were met.
Assistant to Director/Day Treatment
Rockland ARC
Congers
- Supported daily operations by coordinating schedules and managing appointments.
- Assisted in program development for individuals with developmental disabilities.
- Coordinated treatment plans with multidisciplinary teams to ensure effective service delivery.
- Maintained accurate client progress records in compliance with program guidelines.
- Participated in training sessions to improve service delivery skills.
- Facilitated referrals to external providers such as psychiatrists and therapists when necessary.
- Provided HR administrative support to management team as needed.
Medical Assistant
Columbia Presbyterian Hospital
New York
- Facilitated patient examinations and procedures for OB/Gyn physicians, including Oncology and Fertility.
- Managed patient scheduling and appointment confirmations to improve operational efficiency.
- Ensured HIPAA compliance to maintain confidentiality of patient information.
- Organized charts, documents, and supplies to enhance team productivity.
- Changed wound dressings to monitor healing progress and prevent infection.
- Collected, labeled, and stored laboratory specimens accurately before testing.
Education
Bachelor of Arts -
Lehman College
Bronx, NYEmergency Medical Technician & Phlebotomy
Bronx Community College
Bronx, NYSkills
- Compassionate care provider
- Management training
- Mentorship and coaching
- Meeting facilitation
- Budget management
- Quality of life improvement
- Office software proficiency
- Verbal and written communication
- Care coordination
- Client engagement strategies
- Team collaboration
Accomplishments
- Instituted support measures for NY/CT Region Program Coordinators which resulted in a zero position turnover for the first time in over ten years.
- After researching the Met Life funded ‘Outreach Program’ at the Museum of Modern Art, introduced the program to the company, and followed up with training, curriculum and distribution of education modules. The program is now a company standard offered in all three hundred communities across the United States, Canada and England, enhancing quality of life for Seniors.
- Developed an efficient and streamlined program for volunteer applications and orientation which increased the volunteer base by three times what it was in less than six months.
References
References furnished upon request.
Certification
Psychological First Aid Certification, Johns Hopkins University
Timeline
Senior Programming & Volunteer Coordinator
Sunrise Senior Living
Reminiscence Coordinator
Sunrise Senior Living
Assistant to Director/Day Treatment
Rockland ARC
Medical Assistant
Columbia Presbyterian Hospital
Bachelor of Arts -
Lehman College
Emergency Medical Technician & Phlebotomy
Bronx Community College