Mary Cottone
Aiken,SC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
34
34
years of professional experience
Work History
Representative I
Nelnet, Inc.
02.2022 - Current
- Research and analyze information from a multitude of sources in order to prioritize and make judgment calls on a daily basis to meet needs of the Lendee; Analyze and develop balanced spreadsheet for previous servicing history to comply with Department of Education specific instructions; Apply adjustments to individual accounts and adjust refunds as needed.
Owner / Master Potter / Business Manager
Southern Moon Pottery, LLC
07.1990 - 02.2022
- Planned, budgeted and subcontracted construction of production Studio and Gallery; Analyzed and developed business plan; designed departments, departmental budgets, accounting procedures and computerized inventory system for each department.
Regional Assistant to Director of Nursing
Critical Nurse Staffing
05.2019 - 08.2020
- Customer Service; Developed regional filing system; Scheduled CNA, LPN and RN staff shifts; Answered telephone and acted as receptionist; Arrange and attended monthly clientele luncheon; Customer problem solving, medical tablet training and record keeping; Designed daily and monthly reports and data entry; Created payroll adjustments.
Technical Writer
SDS Contracted to SRNS
04.2011 - 02.2013
- Assisted in re-evaluation of present procurement policy and procedure; Rewrote and updated policies as necessary; Review laws regarding subject matter; Met with Subject Matter Experts; Managed co-ordination of different areas affected by policy changes.
Administrative Assistant
SDS Contracted to SRNS
05.2009 - 04.2011
- Review, Revise and disseminate all policies and procedures related to control and protection of confidential, salary, private and proprietary or otherwise sensitive business information; Create, maintain and retrieve information and correspondence, reports, documents and confidential information.
Administrative Assistant
Trade Management Services
02.2005 - 03.2008
- Worked with specific Corporate Accounts to create online databases for obtaining NAFTA and Country of Origin import documentation; Responsibilities required strong analysis of items to be classified; Direct customer support contact through oral and written correspondence.
Education
University of Georgia (Paralegal School)
Gainesville, GASkills
Customer Support
Goal-oriented mindset
Client Services
Records Management
Business Development
Systems and software expertise
Skills
- Customer Service
- Paralegal Certification, Contract Law, Family Law, Bankruptcy Law
- Technical Writing
- Administrative Experience
- QuickBooks Accounting
- Medical and Legal Terminology
Entrepreneurialexperience
07/01/90, 02/28/22, Southern Moon Pottery, LLC, Aiken, SC, Owner / Master Potter / Business Manager, Planned, budgeted and subcontracted construction of production Studio and Gallery, Analyzed and developed business plan; designed departments, departmental budgets, accounting procedures and computerized inventory system for each department, Responsible for negotiation and purchasing of all hazardous materials and chemicals; responsible for safe storage of same, Negotiated and purchased of all specialty equipment, software, hardware, bar coding and inventory business equipment, disposable inventories and all resale items, Developed and planned class outline, programs and costs; taught classes for adults and children, Developed sales leads and wholesale accounts, Designed and constructed art gallery, created advertising materials for radio, television and billboard marketing, Designed and produced original products for sale; recruited additional 22 nationwide artists' work for consignment retail sales in gallery space, in addition to my own original clay art designs, Organized and hosted several juried art shows, showcasing new and upcoming artists' work, Set up and organized specialized Quick-books retail accounting software; accounts payable, accounts receivables, payroll, commission accounts and general ledger accounting records
Previous Experience
- Administrative Assistant, Dr. Malcolm Paige, Augusta, GA
- Legal Secretary, Barry Johnson, Attorney at Law, Aiken, SC
- Business Office Manager, Hitchcock Rehabilitation Center
- Office Manager, Transcriptionist, Surgery Scheduling, Dr. Clark Moore, Aiken, SC
- Bookkeeper, Drs. Lowery & Mayer, Neurosurgeons, Albany, GA
- Payroll Director, Phoebe Putney Hospital, Albany, GA
Timeline
Representative I
Nelnet, Inc.
02.2022 - Current
Regional Assistant to Director of Nursing
Critical Nurse Staffing
05.2019 - 08.2020
Technical Writer
SDS Contracted to SRNS
04.2011 - 02.2013
Administrative Assistant
SDS Contracted to SRNS
05.2009 - 04.2011
Administrative Assistant
Trade Management Services
02.2005 - 03.2008
Owner / Master Potter / Business Manager
Southern Moon Pottery, LLC
07.1990 - 02.2022
University of Georgia (Paralegal School)
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