Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Clare Court

Seymour

Summary

CAREER SUMMARY Twenty-seven years of increasingly responsible positions in the financial services industry with emphasis in retail/consumer banking services. Solid customer service and relationship banking skills; substantially enhanced by superior product knowledge and a strong desire to meet clients’ needs. Experienced in supervision of a retail branch facility with demonstrated success in navigating difficult situations. Thorough financial professional actively pursuing Member Services role in which to bring value to the team. Demonstrating skill for process improvement and financial strategy honed across 27 years of related experience.

Overview

36
36
years of professional experience

Work History

Teller Supervisor Howard

Bank First
08 2023 - Current
  • First National Bank, Dairyman's State Bank, Neighborhood State Bank and State Bank of Nichols

Treasurer

COMMUNITY SERVICE, HOME OF THE HAMBURGER
01.2016 - Current
  • Accounts receivable, accounts payable, monthly statement reconciliation, cash flow accountability, and computer entries.
  • Planned and managed $75,000 annual budgets, tracking expenses, and investigating discrepancies to maintain optimal controls.

Personal Banker
12.2022 - 08.2023

Branch Supervisor

08.2004 - 12.2022

Loan Secretary

Nichols
02.2000 - 08.2004

Data Processor

Nichols
04.1997 - 02.2000

Customer Service Rep

BANK ONE
08.1988 - 04.1997
  • Oversee daily administration of the branch office and assure compliance with banking regulations and bank policies
  • Make recommendations relative to staffing needs and assist in the employee selection process
  • Assure that staff members are trained to be effective in the performance of their duties by providing onsite training and recommending/scheduling external training, as needed
  • Efficiently schedule and supervise the daily workflow and activities of four employees
  • Coach employees on a regular basis to help maximize their strengths and minimize weaknesses
  • Schedule and hold regular staff meetings
  • Prepare and hold periodic employee performance appraisals
  • Responsible for the maintenance and upkeep of the branch facility
  • Maintain a high level of competency in customer service and teller operations
  • Build client relationships on a daily basis by identifying needs, making appropriate recommendations to properly fill those needs, and effectively closing product opportunities
  • Assist with consumer lending opportunities by preparing loan applications and forwarding the requests to the main office for underwriting
  • Meet with clients to close approved loans
  • Proficient in the use of Microsoft Word, Microsoft Excel, and internal bank operating systems.

Education

Completed Office Operations Training Program -

NORTHEAST WISCONSIN TECHNICAL COLLEGE
Green Bay, WI
1988

Skills

  • Branch Leadership
  • Staff Training and Developemnt
  • Relationship Building with clients
  • Solutions oriented
  • Loan processing and Underwriting
  • Regulatory Compliance and Risk Management
  • Branch Operations and Efficiency
  • Microsoft Office Suite proficient

Timeline

Personal Banker
12.2022 - 08.2023

Treasurer

COMMUNITY SERVICE, HOME OF THE HAMBURGER
01.2016 - Current

Branch Supervisor

08.2004 - 12.2022

Loan Secretary

Nichols
02.2000 - 08.2004

Data Processor

Nichols
04.1997 - 02.2000

Customer Service Rep

BANK ONE
08.1988 - 04.1997

Teller Supervisor Howard

Bank First
08 2023 - Current

Completed Office Operations Training Program -

NORTHEAST WISCONSIN TECHNICAL COLLEGE

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