Summary
Overview
Work History
Education
Skills
CLUBS
Timeline
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Mary Coyne

North Attleboro,MA

Summary

Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Team Member

McAllister's Deli
10.2023 - Current
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Managed opening and closing shift kitchen tasks.

Restaurant Server

Blackies Bulldog Tavern
05.2023 - 08.2023
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Promoted a safe working environment by adhering to food safety standards and best practices.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Stayed up-to-date on menu changes to help customers make food choices.

Team Member

Three Pugs Creamery
05.2021 - 08.2021
  • Kept tidy and organized area to comply with cleanliness standards.
  • Addressed customer inquiries and concerns promptly, fostering an atmosphere of exceptional service.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Received consistently positive feedback from customers on quality of service provided, contributing to repeat business and loyalty.
  • Collaborated with team members to maintain smooth operations during high-volume periods.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Accurately operated cash register to process customer payments.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Contributed to increased sales by upselling toppings, waffle cones, and specialty items.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.

Restaurant Food Server

Davenports Family Restaurant
05.2021 - 08.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
  • Cultivated warm relationships with regular customers.
  • Contributed to increased restaurant revenue by upselling menu items and suggesting daily specials.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Checked guests' identification before serving alcoholic beverages.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Assisted in training new server hires, sharing best practices and restaurant procedures.
  • Bussed and reset tables to keep dining room and work areas clean.

Crew Member

PieZoni's Pizza
06.2020 - 03.2021
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

Coastal Carolina University
Conway, SC

High School Diploma -

North Attleboro High School
North Attleborough, MA
05.2021

Skills

  • Goal Setting and Achievement
  • Workplace Safety
  • Positive Attitude
  • Social media expertise
  • Teamwork and Collaboration
  • Following Instructions
  • Customer Service
  • Organizing Work Stations
  • Computer Skills

CLUBS

I participated in the Floyd Mentor Program here at Coastal Carolina University. Through this program I was able to mentor and guide a 7 year old boy who had been experiencing issues at home. Every Wednesday I would go to Myrtle Beach Elementary School and we would work on reading, spelling, writing, communication skills as well as social. Using different activities we were able to cover these topics in the form of fun games or worksheets. This program allowed me to see how valuable a mentor is for a child. Over the course of the semester I saw his personality blossom and I was able to see how intelligent, kind and determined he is when given the tools to be so. 

Timeline

Team Member

McAllister's Deli
10.2023 - Current

Restaurant Server

Blackies Bulldog Tavern
05.2023 - 08.2023

Team Member

Three Pugs Creamery
05.2021 - 08.2021

Restaurant Food Server

Davenports Family Restaurant
05.2021 - 08.2021

Crew Member

PieZoni's Pizza
06.2020 - 03.2021

Coastal Carolina University

High School Diploma -

North Attleboro High School

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Mary Coyne