Mary Creekmore
Gales Ferry,CT
Summary
Driven by a strong work ethic and a goal-oriented approach, I excelled by enhancing customer satisfaction and streamlining operations. My adeptness in problem-solving and my proficiency in time management led to significant improvements in efficiency. Skilled in customer service and teamwork, I consistently met or exceeded deadlines and contributed to a positive team dynamic.
Overview
4
4
years of professional experience
Work History
Sales Associate
Aldi Grocery
11.2023 - Current
- Organizing racks and shelving to maintain store visual appeal as well as stock rotation, engage with customers, and promoting designated merchandise.
- Building relationships with customers to encourage repeat business.
- Shopping and bagging online orders for prompt readiness
Sales Associate
AutoZone
10.2023 - 12.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Answered customer questions about parts, and accessories about their vehicles.
Hardscaper
Eagle Quality Landscaping
06.2023 - 07.2023
- Removed excess mortar and finished joints for uniform surface.
- Prepared surfaces for work by smoothing imperfections on ground or with close structures.
- Applied sealants or other protective coatings to waterproof or restore concrete surfaces.
- Followed blueprints or drawings to lay blocks and bricks in correct arrangement.
- Used rakes and shovels to spread, level and smooth sand and gravel.
- Delivered outstanding results by skillfully installing a wide range of hardscape elements, including pavers, retaining walls, patios, walkways, and outdoor living spaces.
- Solved complex drainage issues with expert installation of French drains, dry wells, swales, and other runoff control measures.
- Increased client satisfaction by collaborating closely with them to understand their vision and preferences for hardscaping projects.
- Ensured safety on job sites by complying with industry regulations and best practices for hardscaping installations.
- Maximized efficiency on job sites by maintaining clean workspaces, organizing tools/materials properly, and delegating tasks based on individual strengths within the team.
- Optimized project timelines by efficiently coordinating material deliveries and labor schedules.
- Improved team performance through consistent communication, clear expectations, and ongoing training in hardscape techniques.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Operated landscaping equipment with focus on safety and machine longevity.
15B
United States Army National Guard
04.2021 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Security Officer
Mohegan Sun Casino
03.2020 - 10.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
High School Diploma -
Ledyard High School
Ledyard, CT06.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Goal-Oriented
- Conflict Resolution
- Meeting deadlines
- Professional Demeanor
Timeline
Sales Associate
Aldi Grocery
11.2023 - Current
Sales Associate
AutoZone
10.2023 - 12.2023
Hardscaper
Eagle Quality Landscaping
06.2023 - 07.2023
15B
United States Army National Guard
04.2021 - 02.2022
Security Officer
Mohegan Sun Casino
03.2020 - 10.2021
High School Diploma -
Ledyard High School