Summary
Overview
Work History
Skills
Languages
Timeline
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Mary Cropper

Lake Elsinore,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

22
22
years of professional experience

Work History

Cashier

JCPenney
01.2018 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Product Demonstrator

Gourmet Demonstrations Services
01.2012 - 02.2016
  • Assisted customers in locating items, addressed questions and provided product samples.
  • Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
  • Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
  • Consistently met or exceeded demonstration goals while maintaining high levels of professionalism and enthusiasm.
  • Trained new demonstrators on company policies, presentation techniques, and product knowledge, improving overall team performance.
  • Prepared and delivered sleek and professional sales presentations to explain product benefits.
  • Arranged demonstration areas to be appealing to attract attention of prospective customers.

Certified Restaurant Supervisor

Pechanga Resort & Casino
01.2008 - 01.2009
  • Spearheaded employee recognition programs to motivate staff members towards outstanding performance levels consistently.
  • Optimized staff productivity by effectively delegating tasks based on individual strengths and skillsets.
  • Maintained high food safety standards through consistent monitoring and enforcement of proper sanitation procedures.
  • Streamlined restaurant operations by implementing efficient systems for managing staff schedules, inventory control, and budgeting.
  • Developed strong relationships with vendors to negotiate favorable pricing terms for supplies, positively impacting the bottom line.
  • Increased overall sales by developing and executing successful promotional events and marketing strategies.
  • Conducted regular audits of financial transactions to maintain accurate records and prevent discrepancies in cash handling practices.
  • Boosted team morale with regular training sessions and performance evaluations, fostering a positive work environment.

Receptionist

Newport American Properties
01.2003 - 01.2005
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Reliability and punctuality

Languages

Spanish
Full Professional

Timeline

Cashier

JCPenney
01.2018 - Current

Product Demonstrator

Gourmet Demonstrations Services
01.2012 - 02.2016

Certified Restaurant Supervisor

Pechanga Resort & Casino
01.2008 - 01.2009

Receptionist

Newport American Properties
01.2003 - 01.2005

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Mary Cropper