Summary
Overview
Work History
Education
Skills
Timeline
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Mary Cullen

Farmington,NY

Summary

Accomplished professional with a proven track record at Meyer's Finger Lakes RV, adept in title processing and demonstrating exceptional file management skills. Leveraged accuracy and precision to enhance customer satisfaction and streamline the title transfer process, significantly improving efficiency. Known for outstanding deadline management and a collaborative approach, consistently achieving and exceeding project goals. Positive and upbeat administrative team member with exceptional interpersonal and conflict management skills. Familiar with fee structures, documentation requirements and processing practices for titles. Detail-oriented Title Clerk well-versed in receiving, organizing and processing paperwork for property transfers. Adept at managing administrative and customer service requirements efficiently. Bringing excellent communication, time management, and problem-solving abilities developed over 3+ years in field. Detail years of experience preparing and processing title documents to transfer ownership. Expertise in checking documents for completeness, preparing routine reports and maintaining electronic and paper records. Resourceful and competent individual knowledgeable in Microsoft Window, Excel, Outlook and Microsoft Word.

Overview

10
10
years of professional experience

Work History

Title Clerk

Meyer's Finger Lakes RV
02.2021 - Current
  • Entered title and vehicle information into database.
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Communicated with customers to resolve common title issues.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
  • Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
  • Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
  • Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.

Sales Associate

Meyers Finger Lakes RV
03.2019 - 02.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Dye Sub Operator

Devara - Izzo - Premier Packaging
03.2016 - 12.2018
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Increased overall product quality through meticulous attention to detail during operation processes.

Cake Decorator - Baker

Walmart
01.2015 - 03.2016
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
  • Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
  • Improved bakery sales by creating innovative cake designs for holidays and special events.

Education

High School Diploma -

Fairport Senior High School
Fairport, NY
06.1977

Skills

  • Title processing
  • File Management
  • Accuracy and Precision
  • Deadline Management
  • Title Research
  • Data Entry
  • Cash Flow Management

Timeline

Title Clerk

Meyer's Finger Lakes RV
02.2021 - Current

Sales Associate

Meyers Finger Lakes RV
03.2019 - 02.2021

Dye Sub Operator

Devara - Izzo - Premier Packaging
03.2016 - 12.2018

Cake Decorator - Baker

Walmart
01.2015 - 03.2016

High School Diploma -

Fairport Senior High School
Mary Cullen