MARY CULOTTA
Valley Stream,NY
Summary
SELF-MOTIVATED PROFESSIONAL WITH 24 YEARS EXPERIENCE IN DATA PROCESSING, INFORMATION TECHNOLOGY AND OPERATIONS
Overview
26
26
years of professional experience
1
1
Certification
Work History
Assistant Vice President/Senior Application Support Specialist
Flagstar Bank
Hicksville, NY
05.2012 - 06.2026
- Led cross-functional teams to enhance operational efficiency and streamline banking processes.
- Developed strategic initiatives to improve customer service and increase client satisfaction ratings.
- Mentored junior staff, fostering professional growth and enhancing team performance through knowledge sharing.
- Analyzed market trends to inform product development and drive competitive advantages in financial offerings.
- Nautilus Cold Process Application/Configuration 20 plus years experience
- Nautilus BranchScan
- Monarch
- Developed and implemented processes to enhance the efficiency of daily operations
Assistant Application Development & System Support
State Bank of Long Island
Huntington
05.2000 - 05.2012
- Manage retention of electronically stored documents bank wide.
- Maintain security for Cold Storage System OnBase.
- Developed and implemented processes to enhance the efficiency of daily operations.
- Supervised and trained staff.
- Field incoming issues 30 plus per day from end users to resolve application and software issues within servers, databases and other mission-critical systems.
Education
Regents Diploma -
Richmond Hill H.S
Richmond Hill, NYSkills
- Monarch Version 20210- Datawatch,
- Fiserv Core System, Microsoft SQL Server Management Studio,
- Microsoft 365
- Hyland Certified OnBase Administrator professional
Certification
- Hyland Certified OnBase Administrator Professional
Timeline
Assistant Vice President/Senior Application Support Specialist
Flagstar Bank
05.2012 - 06.2026
Assistant Application Development & System Support
State Bank of Long Island
05.2000 - 05.2012
Regents Diploma -
Richmond Hill H.S