Mary Daniels
Tallahassee,FL
Summary
Retired United States Marine Corp veteran with over 20 years of administrative personnel experience and a proven ability to mentor and lead. Works collaboratively and independently to provide quality services to communities and individuals in need.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Clinical Mental Health Counseling Intern
Disc Village
05.2022 - 05.2023
- Completed one-on-one counseling with broad range of clients suffering from substance dependence.
- Observed and monitored client behavior and responses to treatment.
- Encouraged patients to discuss experiences in group and individual settings.
- Developed 30 goal-oriented psycho-educational and activity therapy groups to improve clients' level of functioning.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Research, plan, and conduct individual and group counseling/psycho-education sessions.
- Provide individual therapeutic interventions as prescribed in treatment plans.
- Implement evidence-based methods and techniques in group and individual counseling.
- Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.
- Assess clients for risk of suicide attempts.
- Guide clients in development of skills or strategies for dealing with their problems
- Collect information about clients through interviews and observations.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Personnel Officer
United States Marine Corps
06.2003 - 12.2013
- Provided training and accountability for over 70 personnel.
- Identified and implemented appropriate strategies to increase employee performance and retention.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Fostered positive work environment through comprehensive employee relations program.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Instructed senior leaders on appropriate employee corrective steps.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Liaised between multiple business divisions to improve communications.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Assisted with writing job postings and job descriptions for boards.
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Advocated for staff members, helping to identify and resolve conflicts.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Completed human resource operational requirements by scheduling and assigning employees.
- Created and delivered HR training sessions to staff, managers and executives.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Developed and monitored employee recognition programs.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Administered employee benefits programs and assisted with open enrollment.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Provided training and accountability for over 15 senior-level personnel.
- Assisted with writing job postings and job descriptions for boards.
Victim's Advocate
United States Marine Corps
05.2004 - 11.2007
- Developed safety plans to meet victims' assessment of need.
- Supported victims, family members and witnesses through.
- Collaborated with other professionals to plan and coordinate care for clients.
- Participated in professional development and training opportunities to enhance clinical skills.
- Monitored clients' progress to adjust treatment plans accordingly.
Administrative Chief
United States Marine Corps
08.2001 - 01.2003
- Collaborated with data manager to refine and improve analytics and reporting functions.
- Built and maintained collaborative work environments across departments.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance for over 60 personnel.
- Generated unique and progressive ideas and developed new and improved approaches, systems or processes to champion change.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Formulated and executed strategic initiatives to improve product offerings.
Drill Instructor
United States Marine Corps
01.1998 - 07.2001
- Provided coaching and mentoring to employees.
- Trained and mentored 400 new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Developed and implemented successful onboarding program.
- Created and oversaw daily and weekly training programs for operations.
Administrative Clerk
United States Marine Corps
10.1993 - 12.1997
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Utilized productivity tools to complete tasks and improve performance.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Education
Master of Arts - Clinical Mental Health Counseling
Liberty University
Lynchburg, VA05.2023
Master of Arts - Human Services Counseling: Life Coaching
Liberty University
Lynchburg, VA09.2019
Master of Arts - Human Resource Development
Webster University
St Louis, MO03.2016
Bachelor of Arts - Psychology
Chaminade University of Honolulu
Honolulu, HI11.2006
High School Diploma -
Jefferson Davis High School
Montgomery, AL05.1993
Skills
- Complaint Management
- Social Perceptiveness
- Workload Delegation
- Regulatory Protocols
- Conduct Orientations and Training
- Employee Guidance
- Adaptable to Changing Conditions
Certification
Registered Mental Health Counseling Intern August 2023
Basic EMDR Certified March 2023
Personal Trainer
Develop, document, and implement one-on-one partner, group, nd individual programs that helps the client meet there fitness goals.
Timeline
Clinical Mental Health Counseling Intern
Disc Village
05.2022 - 05.2023
Victim's Advocate
United States Marine Corps
05.2004 - 11.2007
Personnel Officer
United States Marine Corps
06.2003 - 12.2013
Administrative Chief
United States Marine Corps
08.2001 - 01.2003
Drill Instructor
United States Marine Corps
01.1998 - 07.2001
Administrative Clerk
United States Marine Corps
10.1993 - 12.1997
Master of Arts - Clinical Mental Health Counseling
Liberty University
Master of Arts - Human Services Counseling: Life Coaching
Liberty University
Master of Arts - Human Resource Development
Webster University
Bachelor of Arts - Psychology
Chaminade University of Honolulu
High School Diploma -
Jefferson Davis High School
Registered Mental Health Counseling Intern August 2023
Basic EMDR Certified March 2023
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