Mary Davis
Franklin ,MA
Summary
Experienced, highly trained, multi-disciplinary, customer centric professional with over 30 years experience in the environmental laboratory industry. Strong leader with best practices and best customer experiences. Experienced with working with multi functional teams coordinating and executing projects, programs and improvements. Excels through mentoring, training, coaching and empowering teams to excel in performance.
Overview
31
31
years of professional experience
Work History
Director of Project Management
Alpha Analytical Laboratories Inc.
05.2008 - Current
- Responsible for the development and management of a diverse team of 17 project managers and 9 project manager assistants
- Key liaison between organizations Sales and Project Management team responsible for managing over $40M+ in regulatory revenue
- Responsible for motivating, mentoring and coaching project managers in developmental growth
- Advocate and responsible for ensuring best customer experience within the organization
- Developed, organized and implemented teams performance goals and metrics
- Responsible for reviewing and analyzing teams performance to identify areas of improvement.
- Maintained open communications between Project Management and Operational teams for successful project execution
- Active member is Alpha's Lean program
- Responsible for assisting operations and QA with policy and regulatory changes
- Responsible for accuracy with customer pricing, fee schedule, and quotations, and are an active member in companies price increase executions.
Project Manager
Alpha Analytical Laboratories Inc.
05.2004 - 05.2008
- Responsible for the management of over $3.0M in regulatory revenue, overseeing 20+ customers through front and back end project management
- Monitored project performances to identify areas of improvement
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to customers deadlines
- Key advocate ensuring best customer experience
- Liaison between customer and operations team for project execution
- Responsible for ensuring customer pricing accuracy for invoicing
- Liaison between customer and logistics teams for all bottle order and courier requests
Supervisor Metals Department
Alpha Analytical Laboratories Inc.
05.2001 - 05.2004
- Responsible for the management of the Metals Department team of 10 individuals
- Responsible for ensuring project deadlines were achieved
- Ownership with departmental compliance with EPA SW846 regulations producing high quality data
Bench and Analytical Chemist Metals Department
Alpha Analytical Laboratories Inc.
05.1992 - 05.2001
- Performed extraction of metals samples in various different matrices using microwave, hot block and hot plate applications
- Responsible for calibration and analysis of Metals samples via Graphite Furnace and ICP instrumentation's
- Responsible for ensuring samples are digested and analyzed within EPA SW846 holding times and customers deadlines.
Education
Bachelor of Science - Environmental Biology And Marine Studies
Plymouth State University
Plymouth05.1992
Timeline
Director of Project Management
Alpha Analytical Laboratories Inc.
05.2008 - Current
Project Manager
Alpha Analytical Laboratories Inc.
05.2004 - 05.2008
Supervisor Metals Department
Alpha Analytical Laboratories Inc.
05.2001 - 05.2004
Bench and Analytical Chemist Metals Department
Alpha Analytical Laboratories Inc.
05.1992 - 05.2001
Bachelor of Science - Environmental Biology And Marine Studies
Plymouth State University
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